📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Antispyware Soft attack - Please help!!

rizla01
rizla01 Posts: 7,262
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Forumite
Hi all,

using Firefox at the mo as IE has been totally hijacked by a very nasty Virus/Trojan called Antispyware Soft which has now prevented me from running ANY program to erase it.

Every program (I am told) has ben infected and it then asks if I want to run it's (PAID FOR) prog to clear the problem.

If I leave computer connected for any lenghth of time I return to find a screen full of pretty strong !!!!!! pics.

Can anyone please assist?
"Unhappiness is not knowing what we want, and killing ourselves to get it."
Post Count: 4,111 Thanked 3,111 Times in 1,111 Posts (Actual figures as they once were))
Women and cats will do as they please, and men and dogs should relax and get used to the idea.
«1

Comments

  • PHYTHIAN
    PHYTHIAN Posts: 339
    Ninth Anniversary Combo Breaker
    Forumite
    Download malaware bytes but do not run it yet...just save it. Might be easier if you change the destination to your desktop.

    After download go to the program file ( it should be on your desktop!!!) and locate the mbam.exe file. Right click and rename it. Something like Killthis!!!!a.exe might be appropriate!!!!!!!!!!!!! This is so that the virus can't detect it.

    Double click on this .exe file update Malaware Bytes and run it (FULL scan)

    Hope this works for you.
    Justice will not be served until those who are unaffected are as outraged as those affected (Benjamin Franklin) JFT96...YNWA
  • espresso
    espresso Posts: 16,448
    Part of the Furniture 10,000 Posts Combo Breaker
    Forumite
    rizla01 wrote: »
    Hi all,

    using Firefox at the mo as IE has been totally hijacked by a very nasty Virus/Trojan called Antispyware Soft which has now prevented me from running ANY program to erase it.

    Follow the instructions given here.

    If you had used Firefox with NoScript you would likely not got this pox!
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • rizla01
    rizla01 Posts: 7,262
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    Hi all.

    Phew. I think I have recovered OK.

    Malwarebytes seems to think so.

    Now I have NO anti-virus and I keep getting a 'Missing MSVCR71.DLL message whenever I boot and when I start some progs (Word being one)

    A) How do I get rid of that prob? (I have been ignoring it and prog then boots up OK)

    and B) What is a good freeware Antvirus prog nowadays?

    I used to uses AVG but that stopped working. then Avast but I seem to recall that conflicted with something else.

    Which is the 'Kid on the block' these days?

    Thanks for your assistance to both of you, BTW. I REALLY needed it badly then.
    "Unhappiness is not knowing what we want, and killing ourselves to get it."
    Post Count: 4,111 Thanked 3,111 Times in 1,111 Posts (Actual figures as they once were))
    Women and cats will do as they please, and men and dogs should relax and get used to the idea.
  • tronator
    tronator Posts: 2,859
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    rizla01 wrote: »
    I keep getting a 'Missing MSVCR71.DLL message whenever I boot and when I start some progs (Word being one)

    A) How do I get rid of that prob? (I have been ignoring it and prog then boots up OK)

    http://lmgtfy.com/?q=Missing+MSVCR71.DLL
  • rizla01
    rizla01 Posts: 7,262
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    Thanks for that Tronator.:)

    There aere a lot of MSVCR71.DLL files stored on my computer. Are they all the same?


    Can't I just copy one that I know is working OK, in place of one that is faulty?
    "Unhappiness is not knowing what we want, and killing ourselves to get it."
    Post Count: 4,111 Thanked 3,111 Times in 1,111 Posts (Actual figures as they once were))
    Women and cats will do as they please, and men and dogs should relax and get used to the idea.
  • tronator
    tronator Posts: 2,859
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    rizla01 wrote: »
    Thanks for that Tronator.:)

    There aere a lot of MSVCR71.DLL files stored on my computer. Are they all the same?


    Can't I just copy one that I know is working OK, in place of one that is faulty?

    I guess you could, but how do you know which one works? It's just a few kB to download....
  • aliEnRIK
    aliEnRIK Posts: 17,741
    Part of the Furniture Combo Breaker
    Forumite
    Please open malwarebytes, goto LOGS and post the WHOLE of the log that was created

    reboot

    Download HIJACK THIS (Make sure you click 'DOWNLOAD THIS VERSION')
    http://www.filehippo.com/download_hijackthis/2894/
    Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    :idea:
  • rizla01
    rizla01 Posts: 7,262
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    edited 2 May 2010 at 8:32PM
    Hi aliEnRIK.

    Heres the log from Malwarebytes.

    I have since installed AVIRA and run it's virus check and also Super anti spyware.

    Thanks


    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org
    Database version: 4057
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702
    01/05/2010 22:59:43
    mbam-log-2010-05-01 (22-59-43).txt
    Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|L:\|M:\|N:\|X:\|)
    Objects scanned: 317074
    Time elapsed: 56 minute(s), 35 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    D:\Program Files\Computer Inventory\bin\ComputerInventory.exe (Trojan.Hijacker) -> Quarantined and deleted successfully.


    Ok. And here is the HJT logfile.


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 19:07:54, on 02/05/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    G:\Online Armor\OAcat.exe
    G:\Online Armor\oasrv.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\Explorer.EXE
    G:\Online Armor\a2\AVGate.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Avira\AntiVir Desktop\sched.exe
    G:\A-SQUARED FREE\a2service.exe
    C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\alg.exe
    G:\Online Armor\oaui.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    D:\Roboform\RoboTaskBarIcon.exe
    D:\Lower Case Switcher\LowerCaseSW.exe
    G:\Advanced SystemCare 3\AWC.exe
    F:\Start Menu 7\StartMenu7.exe
    G:\SUPERAntiSpyware\SUPERAntiSpyware.exe
    G:\Program Files\Stardock\ObjectDock\ObjectDock.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
    G:\Online Armor\OAhlp.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://by118w.bay118.mail.live.com/default.aspx?&n=1721578409
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - D:\Roboform\roboform.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: MemberPluginBHO - {C3E5E149-27B7-49D1-8420-B02AC52AF663} - C:\Program Files\MemberPlugin\MemberPlugin.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - D:\Roboform\roboform.dll
    O4 - HKLM\..\Run: [@OnlineArmor GUI] "G:\Online Armor\oaui.exe"
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    O4 - HKCU\..\Run: [RoboForm] "D:\Roboform\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [LowerCaseSwitcher] D:\Lower Case Switcher\LowerCaseSW.exe
    O4 - HKCU\..\Run: [Advanced SystemCare 3] "G:\Advanced SystemCare 3\AWC.exe" /startup
    O4 - HKCU\..\Run: [StartMenu7] "F:\Start Menu 7\StartMenu7.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] G:\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - S-1-5-18 Startup: Stardock ObjectDock.lnk = G:\Program Files\Stardock\ObjectDock\ObjectDock.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: Stardock ObjectDock.lnk = G:\Program Files\Stardock\ObjectDock\ObjectDock.exe (User 'Default user')
    O4 - Startup: Stardock ObjectDock.lnk = G:\Program Files\Stardock\ObjectDock\ObjectDock.exe
    O8 - Extra context menu item: Customize Menu - [URL]file://D:\Roboform\RoboFormComCustomizeIEMenu.html[/URL]
    O8 - Extra context menu item: Fill Forms - [URL]file://D:\Roboform\RoboFormComFillForms.html[/URL]
    O8 - Extra context menu item: Password Generator - [URL]file://D:\Roboform\RoboFormComPasswordGenerator.html[/URL]
    O8 - Extra context menu item: RoboForm Toolbar - [URL]file://D:\Roboform\RoboFormComShowToolbar.html[/URL]
    O8 - Extra context menu item: Save Forms - [URL]file://D:\Roboform\RoboFormComSavePass.html[/URL]
    O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
    O8 - Extra context menu item: Zoom &in - C:\Documents and Settings\All Users\Application Data\TuneUp Software\TuneUp Utilities\Web\tuzoomin.htm
    O8 - Extra context menu item: Zoom &out - C:\Documents and Settings\All Users\Application Data\TuneUp Software\TuneUp Utilities\Web\tuzoomout.htm
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://D:\Roboform\RoboFormComFillForms.html[/URL]
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://D:\Roboform\RoboFormComFillForms.html[/URL]
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://D:\Roboform\RoboFormComSavePass.html[/URL]
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://D:\Roboform\RoboFormComSavePass.html[/URL]
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://D:\Roboform\RoboFormComShowToolbar.html[/URL]
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://D:\Roboform\RoboFormComShowToolbar.html[/URL]
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - I:\SPYBOT~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - I:\SPYBOT~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
    O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
    O16 - DPF: {0A43D7AC-D6C1-4622-B309-BF975F427C0E} (first direct internet banking plus digital safe) - https://internetbankingplus2.firstdirect.com/ibplus/frontdoorFD.cab
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
    O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1218797834562
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
    O20 - Winlogon Notify: !SASWinLogon - G:\SUPERAntiSpyware\SASWINLO.DLL
    O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - E:\ASQUARED\A-SQUARED ANTI-MALWARE\a2service.exe
    O23 - Service: a2free - Emsi Software GmbH - G:\A-SQUARED FREE\a2service.exe
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Net Burner iSCSI Service (NetBurnerService) - Paragon GmbH - G:\Drive Back-up\Net Burner Service\NetBurnerService.exe
    O23 - Service: Online Armor Helper Service (OAcat) - Tall Emu - G:\Online Armor\OAcat.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    O23 - Service: Online Armor (SvcOnlineArmor) - Tall Emu - G:\Online Armor\oasrv.exe
    --
    End of file - 9769 bytes
    "Unhappiness is not knowing what we want, and killing ourselves to get it."
    Post Count: 4,111 Thanked 3,111 Times in 1,111 Posts (Actual figures as they once were))
    Women and cats will do as they please, and men and dogs should relax and get used to the idea.
  • aliEnRIK
    aliEnRIK Posts: 17,741
    Part of the Furniture Combo Breaker
    Forumite
    TICK and FIX this ~
    O2 - BHO: MemberPluginBHO - {C3E5E149-27B7-49D1-8420-B02AC52AF663} - C:\Program Files\MemberPlugin\MemberPlugin.dll

    Whats "StartMenu7.exe"?
    :idea:
  • rizla01
    rizla01 Posts: 7,262
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    aliEnRIK wrote: »
    TICK and FIX this ~
    O2 - BHO: MemberPluginBHO - {C3E5E149-27B7-49D1-8420-B02AC52AF663} - C:\Program Files\MemberPlugin\MemberPlugin.dll

    Whats "StartMenu7.exe"?


    Ok. done that.

    StartMenu7 is a Start menu replacement which organises the Start items.
    Features:
    * The list of menu items is alphabetically sorted, so you can easily find any program or command by its name.
    * Open any location on your PC with a single click.
    You can create, modify, and reorder items in Start Menu 7. So it's easy to create a list of the most used locations, popular directories, and virtual folders to access them with a single click.
    * There is a special Run button to access seldom used locations without adding them into menu.
    * Start Menu 7 has a customizable Power Buttons panel.
    * With Power Timer feature you can delay any of power management operations.
    * Launch programs with a single click. Yes, it's true! Any program in a one click distance.
    * Tabbed menu helps to place more stuff in the same display size. Any folder or drive can be managed as a separate tab.

    Not important if you feel that it is conflicting in any way.
    "Unhappiness is not knowing what we want, and killing ourselves to get it."
    Post Count: 4,111 Thanked 3,111 Times in 1,111 Posts (Actual figures as they once were))
    Women and cats will do as they please, and men and dogs should relax and get used to the idea.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.9K Banking & Borrowing
  • 255K Reduce Debt & Boost Income
  • 456.2K Spending & Discounts
  • 248.4K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.