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interest payment mix up
MaggieD
Posts: 191 Forumite
I have help with interest payments and I have recently changed from income support to job seekers allowance.
I received a bank statement yesterday and discovered that since the change, the DSS have been payment me the interest payments, not the bank directly like they used to when I was on IS.
I rang the DSS and they told me they would start paying the bank directly as of the end of May - however, I am now unsure as to how much I need to pay the bank or whether they will accept one month payment as missing until the DSS are able to start paying them again.
Unfortunately I can't talk to anyone at the NatWest until Tuesday now - does anyone know whether they're likely to give me some leeway with this?
Thanks
Maggie
I received a bank statement yesterday and discovered that since the change, the DSS have been payment me the interest payments, not the bank directly like they used to when I was on IS.
I rang the DSS and they told me they would start paying the bank directly as of the end of May - however, I am now unsure as to how much I need to pay the bank or whether they will accept one month payment as missing until the DSS are able to start paying them again.
Unfortunately I can't talk to anyone at the NatWest until Tuesday now - does anyone know whether they're likely to give me some leeway with this?
Thanks
Maggie
0
Comments
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If you do not make this months payment you will damage your credit file. Call Natwest on Tuesday and make the payment over the phone, or do it by online banking today if you have that facility.Gone ... or have I?0
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