BT's Anytime plan, is it missold

maveli

It is limited to 5 calls per day. 150 calls per month. Is this a case of missold ?

JustPassingBy

maveli wrote: »

It is limited to 5 calls per day. 150 calls per month. Is this a case of missold ?

What leads you to think there is a 5 calls a day limit? Please provide a link to back up your assertion.

syko29793

maveli wrote: »

It is limited to 5 calls per day. 150 calls per month. Is this a case of missold ?

That only applies to 0845/0870 numbers its 150 calls or a 1000 mins a month whatever you use sooner. 01/02/03 codes are unlimited.

maveli

syko29793 wrote: »

That only applies to 0845/0870 numbers its 150 calls or a 1000 mins a month whatever you use sooner. 01/02/03 codes are unlimited.

OK. I think I got confused by this

Important information * Means calls of up to an hour to numbers beginning 01, 02 and 03, excluding the Channel Islands. Other exclusions apply.
^ Availability of inclusive 0845 and 0870 calls of up to 60 minutes duration (excluding indirect access numbers and dial-up internet access) dependent on residential BT Calling Plan, eg. Anytime with the Unlimited Anytime Plan. Fair use policy applies – max. 1,000 mins or 150 calls a month. If either of these limits on free calls is exceeded, BT will charge for these calls until further notice.

1. Otherwise add £2.75 a month (£1.50 for payment processing fee levied by BT Payment Services Limited, a BT Group company, plus £1.25 without paper-free billing discount). Discount is via bill credit. Set-up paper-free online at https://www.bt.com/paperfree once your BT account is active.
2. Calls to numbers beginning 01, 02 & 03, excluding Channel Islands. 9.9p call set-up fee applies. For inclusive Weekend, Daytime and Evening calls over an hour calls are charged at 5.9p a minute. You can hang up and redial to avoid call charges.

Available to eligible new and existing residential customers signing up to the Unlimited Anytime Plan on a 12 month renewable contract This contract is subject to a 12 month minimum renewable period. At the end of each 12 month minimum period the contract will be automatically renewed for a further 12 month minimum period unless you tell us otherwise. We will write to remind you when your contract is nearing the end of a renewable period. Discount of 99p a month (usual cost of Friends & Family International) is via bill credit. Standard rates apply to calls to UK mobiles. Excludes customers benefiting from some BT Calling Plan offers or deals. Other exclusions and conditions apply.

https://www.productsandservices.bt.com/consumerOrders/control/termsandconditions?docId=26930&pageTitle=Your Calling Plan and it's Description