Received bill for Newspapers that I didn't request but received.

babyblue2

We used to get our sunday paper delivered (3 or 4 years ago) by our local newsagent. Some point about 2 yrs ago, I asked if we could cancel our papers and pay for what we owed. Was told there was no record of our name and address and they would look into it. We never heard anything but still kept receiving papers, we again tried to cancel and pay but again we were told they didn't have us listed so not to worry about it. For the last 'god knows how long' we have received our sunday paper most weekends. Last week we received a bill for £50 because they had obviously realised that they were delivering to us. It had a b/f amount of £19 with no dates and then the total was £50. It is addressed to our address but they do not have our name. Can anyone advise where we stand with this. If we have to pay its not a problem, but i'm not paying if we legally don't have to. Thank you.

gordikin

Did you read the papers?

Diesel44

I'M NOT A LEGAL EXPERT, BUT
The times you went in to try and cancel, did you see the same person and is that same person still in the newsagents.
If so, you could try and see if they remember you and try and get the b/f of £19 cancelled, saying that we tried to pay but they had no record for you.
As you were still receiving papers, did you take these back to the newsagents, if not you will probably have to pay for them.
You could try and bargain with the newsagents saying you will pay the £31 but the £19 the newsagents said they had no record, might work.
Might work better than refusing to pay altogether, but also, you had the goods so be prepared to pay in full.
THIS IS JUST A JOE BLOGGS POINT OF VIEW.

Equaliser123

Google: Unsolicited Goods and Services Act.

adouglasmhor

Diesel44 wrote: »

The times you went in to try and cancel, did you see the same person and is that same person still in the newsagents.
If so, you could try and see if they remember you and try and get the b/f of £19 cancelled, saying that we tried to pay but they had no record for you.
As you were still receiving papers, did you take these back to the newsagents, if not you will probably have to pay for them.
You could try and bargain with the newsagents saying you will pay the £31 but the £19 the newsagents said they had no record, might work.
Might work better than refusing to pay altogether, but also, you had the goods so be prepared to pay in full.

See equaliser123s post.
You do not have to pay for goods delivered unrequested.
You do not have to take them back.
You do not have to give advice on the internet if you don't know what you are on about.

Diesel44

adouglasmhor wrote: »

See equaliser123s post.
You do not have to pay for goods delivered unrequested.
You do not have to take them back.
You do not have to give advice on the internet if you don't know what you are on about.

Sorry !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have amended my post.

Equaliser123

Diesel44 wrote: »

Sorry !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have amended my post.

Yes, but the problem is, the advice is still incorrect.

Diesel44

Equaliser123 wrote: »

Yes, but the problem is, the advice is still incorrect.

OK so I'm not an expert like you.
The op can just ignore my advice.
I just thought I would add my 1/2 penny worth from a Joe Bloggs point of view.
Some people might not want to go down the legal route advice and might just want to pay up and move on.
I was just thinking that trying to pay £31 instead of £50.
The point of a forum, I thought is that everybody gets a turn to add their point of view and the op then gets the best of both worlds expert and Joe Bloggs.
Sorry I have spoken out of turn.
Wrists have now been slapped.

pendulum

Diesel44 wrote: »

Some people might not want to go down the legal route advice and might just want to pay up and move on.

If they pay up then it can be seen as an acknowledgment of the debt and they would open themselves right up for having to pay for more backdated bills as and when they come. The total bill for papers delivered going back two years will be a lot more than £50. Bad idea.

The papers may not count as unsolicited goods as you first started getting them delivered at your request and you presumably can't show any actual proof that you did cancel the service. However the fact they kept sending papers for 2 years without collecting payment does show some incompetence on their side, so your story that you tried to cancel twice and that they failed to take notice, might be believed.

If it were me then I would tell them I'm not paying anything and remind them that they are not supposed to be delivering anything to you. But if I were you I would have made more of an effort to get the deliveries stopped as well... 2 years of free papers, alright for some eh?

4743hudsonj

equaliser is correct, you can jsut write to them stating unsolicited goods and be done with it, they will have to learn not to deliver to you.

gordikin

Do the unsolicited goods have to be kept for any length of time before being disposed of?