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star loans cardiff

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  • Just wondering if anyone has any more info or an update about this company being investigated by trading standards? Is it still ongoing or has it stopped? replies much apreciated thanks.
  • BugsyBrowne
    BugsyBrowne Posts: 5,697 Forumite
    Star loans I like the name.
  • fenix666
    fenix666 Posts: 1 Newbie
    edited 14 December 2012 at 1:30PM
    i have just had dealings with star loans thay have just taken £49.50 from my account without me talking to anyone from there so called company or signing anything from them. do thay have the right to take money from your account without signing anything. i have just been on the phone to them and thay said that thay cant refund me my money. i wish i had seen this page befor
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    fenix666 wrote: »
    i have just had dealings with star loans thay have just taken £49.50 from my account without me talking to anyone from there so called company or signing anything from them. do thay have the right to take money from your account without signing anything. i have just been on the phone to them and thay said that thay cant refund me my money. i wish i had seen this page befor

    Had you given your details to a loan broker site ?

    They can refund the money but I would suggest you do it in writing.
  • Apples2
    Apples2 Posts: 6,442 Forumite
    Looks like Cardiff Trading Standards did a Stirling job back in 2010. Hats of to the enforcement officer.

    If any of these guys in this thread are going to request anything in writing, I think they should ask someone else to do the writing.
  • leathercublon
    leathercublon Posts: 1 Newbie
    edited 10 April 2013 at 1:14PM
    It seems this company are still at it, several calls from 0203 640 2926 - a cover number for an Indian call centre.

    When I said I wouldn't pay a fee and they should remove my details immediately they just hung up on me. Next time I have a whistle next to the phone and I will ensure they suffer

    And their website still gives their address as
    2 Tudor Lane
    Cardiff
    CF11 6AZ

    Seems trading standards are a toothless tiger when it comes to stopping these rip off merchants
  • Yes they are still at I just been ripped of by them after telling the foriegn woman on phone I do not wish for them take any money out of my account I couldn't understand half the words she was saying they are now based in east Tyndall just by howdens in place called evolution house I explained to my bank I have not signed any paper work as well but they said to me don't matter I always believed that unless documents are signed then bank can't pay out also I don't have an overdraft so where do I stand
  • Rip_off wrote: »
    Yes they are still at I just been ripped of by them after telling the foriegn woman on phone I do not wish for them take any money out of my account I couldn't understand half the words she was saying they are now based in east Tyndall just by howdens in place called evolution house I explained to my bank I have not signed any paper work as well but they said to me don't matter I always believed that unless documents are signed then bank can't pay out also I don't have an overdraft so where do I stand

    #LawofPunctuation
  • sharp82
    sharp82 Posts: 2,828 Forumite
    Seventh Anniversary Combo Breaker
    Rip_off wrote: »
    Yes they are still at I just been ripped of by them after telling the foriegn woman on phone I do not wish for them take any money out of my account I couldn't understand half the words she was saying they are now based in east Tyndall just by howdens in place called evolution house I explained to my bank I have not signed any paper work as well but they said to me don't matter I always believed that unless documents are signed then bank can't pay out also I don't have an overdraft so where do I stand

    Ask someone to write a letter for you, asking for a refund.
  • Can somebody plz help me get my money bk :-(
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