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e machines from tesco
moneytips_2
Posts: 9 Forumite
in Techie Stuff
Has anyone had any problems with their e machine laptop bought from tesco? I bought one costing £289. The usb ports stopped working and so it was returned to the technical team for repair. After the put in a new main board and after 3 weeks of waiting it was returned. On the day i got it back it would not turn on plus the adapter cable had been split and so blue sparks came from it when i plugged it in. It had to be returned yet again and i was told it would be 3 - 5 working days to be fixed. Alas that was 2 weeks ago. When you call them you are put through to a call centre in India and yest the laptop is only in A E Technology in Banbridge. I think this service is terrible. Im still waiting for the return of the laptop . So be warned if your considering buying from TESCO !
0
Comments
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You don't say how long after purchase it was first returned, but if you need any advice on your consumer rights contact Consumer Direct.
http://www.consumerdirect.gov.uk/0
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