Recourse through solicitor?

stevie_wonder

Everything completed on Friday on our purchase (no sale) and had call from solicitor at 9.30am to say it was done. Had arranged to get keys from vendor directly. Called her to ask when and she said she'd let us know. Tried again lunchtime, still no time given. Tried at 2pm, no time given (another load of stuff had been found that hadnt been moved?). Eventually hassled solicitors to chase hers and her, but still no definite time. Went round there at 4pm, still loading up. Eventualy got keys at 5.30pm with vacant possession. Turns out she'd had keys for her purchase earlier in day and had been doing shuttle runs with removals, whilst we waited...
It was a complete joke and I was really annoyed that the solicitor didnt do more to make sure they went. Their best suggestion was to speak directly to the vendor (but then why am I paying the solicitor).
She left items in the house that had been agreed, but has also left some other things in that we didnt want. Also had cleared out her house plants and left them in the garden. Finally we've discovered that she hasn't left a key for the front door either (we have access elsewhere).
We spoke to the solicitor yesterday and are waiting for them to get back to us. Any thoughts?

Sammy85_2

Wait for your solicitors response. Thats what you pay them for.

stevie_wonder

I also paid them to sort out the completition but that didnt happen to plan did it? THere was an earlier problem where the vendor had thought it was okay to stop on till Monday to do the move, even though we would have completed. I picked up on this with the vendor, and then had to advise the solicitors to make it clear.

Cannon_Fodder

Sounds like a standard move...!

She had to wait for 9.30am to know it was definitely on, before loading the van, as did the place she was going to, so then it was perhaps Noon before she got keys and could do the shuttling...ok needing 4 shuttles is annoying, but you could have checked her plan in advance.

Not really out of the ordinary.


This is the dotty old lady, from your earlier posts? She's hardly going to charge round, making sure everybody is working at top speed. She'll have been making tea every 15 minutes, offering biscuits.

Obviously the front door key needs sorting, but other than that, what are you expecting to get ?

Compensation? Ring 0908 456 9876 and a firm will charge you £99 - which will be refunded from your settlement - to pursue your claim to quicker loading and unloading of a van.

You should be too busy emptying boxes to worry about nothing like this. Move on. Enjoy your new home.

Sammy85_2

Agreed - every move is stressful. You're in your new home, just get on with enjoying it. If she has left anything you dont want then put it out for the bin men or take it down the tip. Whilst annoying, it isnt the end of the world.

stevie_wonder

Thanks guys, I know you are both right, just wanted to vent a little!
I've decided to see what solicitor achieves, and then drop it once I get a response from them. Not worth the hassle, is it?

Sammy85_2

No, it isn't and it'll just taint your experience in your new home further.

Richard_Webster

If I am acting for someone selling and I discover that they are using a small van and aiming to make a number of trips I point out that this isn't on because the buyer will want to be in as soon after the money has transferred as possible.

Unfortunately, lots of clients don't tell us their precise removal arrangements so if my client has decided to do several runs and I get an irate phone call from the buyer's solicitors there isn't much I can do apart from trying to get my client on a mobile and telling him he'd better get a move on.

If they want to use a small van and do several runs I suggest e.g. they approach their sellers to see if they can do a first early run and put stuff in their seller's garage. Sometimes some sort of arrangement like this can work.

timmyt

stevie_wonder wrote: »

Everything completed on Friday on our purchase (no sale) and had call from solicitor at 9.30am to say it was done. Had arranged to get keys from vendor directly. Called her to ask when and she said she'd let us know. Tried again lunchtime, still no time given. Tried at 2pm, no time given (another load of stuff had been found that hadnt been moved?). Eventually hassled solicitors to chase hers and her, but still no definite time. Went round there at 4pm, still loading up. Eventualy got keys at 5.30pm with vacant possession. Turns out she'd had keys for her purchase earlier in day and had been doing shuttle runs with removals, whilst we waited...

It was a complete joke and I was really annoyed that the solicitor didnt do more to make sure they went. can't do anything as money had changed hands Their best suggestion was to speak directly to the vendor this is the best method failing which I would hav spoke to the sellers lawyer (but then why am I paying the solicitor did you go cheap and use a rubbish law firm).

She left items in the house that had been agreed, but has also left some other things in that we didnt want. Also had cleared out her house plants and left them in the garden. Finally we've discovered that she hasn't left a key for the front door either (we have access elsewhere) that happens all the time, that is just the system over here in England.
We spoke to the solicitor yesterday and are waiting for them to get back to us. Why? what do you want them to do? Just rise above the Sellers action and enjoy the new house Any thoughts?

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