Bank charges

edited 30 November -1 at 1:00AM in Reclaim Bank & Credit Card Charges
2 replies 867 views
lampeterlampeter Forumite
17 Posts
edited 30 November -1 at 1:00AM in Reclaim Bank & Credit Card Charges
If all failures then take the bank to the financial ombradsman. I worked for HBOS and the bank has to pay a £500 fee which is no refunable to the ombardsman regardless if they win or loose

So if you are reclaiming £200 in charges and threatened the ombardsman, then i am sure the bank will see sense

After all if you won then it would cost the bank the £500 fee plus the £200 refund

REMEMBER STAND YOUR GROUND AND DO NOT LET THE BANKS BULLY YOU

Replies

  • natweststaffmembernatweststaffmember Forumite
    12.1K Posts
    ✭✭✭✭✭
    lampeter wrote: »
    If all failures then take the bank to the financial ombradsman. I worked for HBOS and the bank has to pay a £500 fee which is no refunable to the ombardsman regardless if they win or loose

    So if you are reclaiming £200 in charges and threatened the ombardsman, then i am sure the bank will see sense

    After all if you won then it would cost the bank the £500 fee plus the £200 refund

    REMEMBER STAND YOUR GROUND AND DO NOT LET THE BANKS BULLY YOU

    Do they have to pay them when the case is not upheld? I am not sure that they do.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • If the claim is vexatious they don't have to pay.

    But lampeter, the bank's don't tend to fold just because a customer threatens to go to FOS because that can be seen as setting a precedence and opens a whole can of worms. I've seen customers happily handed their FOS rights by the bank I work for over £70.
    Getting married 02.08.14
    Wins for the wedding: membership for a 'wedsite' and app, £35 gift voucher for party supplies shop, £50 worth of hand painted signs, 1kg of heart shaped marshmallows :money:
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