Bedstar - Deceptive Price 'Promise'

Tim_Deegan

jdturk wrote: »

Pun intended?

They do give a price promise but just on the premise they won't lose money

Oops, typo:o

Well that isn't a price promise then is it? It's designed to deceive the customer.

Tim_Deegan

jdturk wrote: »

It is a price promise, just not a pure price promise that has no restrictions.

Do you work for them or something??

It is deception, plain and simple. You can't advertise price promise as a way to attract customers, and then turn around and say 'oh no it's only when we feel like it'. What do you think the advertising standards agency would have to say about it?? It's false advertising.

Tim_Deegan

jdturk wrote: »

Nope I don't work for them. Complain to the ASA and see what they say? I would guess not alot considering they have a clause in the terms and conditions.

It doesn't matter what it says in your terms and conditions. You still have to comply with the law. And this is a clear case of deception. The ASA do also make judgements on morals, and what this company are doing is also morally wrong.

I can't understand why you are defending them. You wouldn't like it if you had bought from a company because you had the satisfaction of knowing that they gave a price promise. So if you found it cheaper somewhere else, then they would refund the difference. Only to then find that this price promise isn't a promise at all, it is just a pack of lies designed to attract you as a customer.

Tim_Deegan

jdturk wrote: »

presumably if you take umbridge over this you must take umbridge over things such as 'whilst stocks last', this covers the company incase they sell more than expected and is no differant to having the clause in their T&C's that they won't price match at a loss

While stocks last is a reasonable clause. They can't sell you something they don't have. That is not deception, unless they never had any stock in the first place.

Tim_Deegan

jdturk wrote: »

I think we will just have to leave this as you think it's wrong, I think it's just business

Well if you operate a business in this way, I feel sorry for your customers.

I suppose you think that deceiving pensioners out of their life savings is just business??

There are people in the world who run businesses with the sole purpose of getting money out of people. They have no morals, and they don't care who they con in the process of making a fast buck. It is this sort of business man (or should I say con merchant) that I am on MSE to uncover.

I urge everyone to name and shame the companies who try to deceive people in this way.

Tim_Deegan

jdturk wrote: »

Then it could be argued that what they put in their terms and conditions is not deceptive because it clearly says they have a get out clause. As said above I think we just leave it as you against it and me pro it

Are you just on here to cause an argument?

If it has a get out clause, then it isn't a promise is it?

gordikin

Tim_Deegan wrote: »

Are you just on here to cause an argument?

If it has a get out clause, then it isn't a promise is it?

Yes it is, subject to the T&C's!

Tim_Deegan

gordikin wrote: »

Yes it is, subject to the T&C's!

You can't promise something, and then have a get out clause. If you promise something, then you will do it.

Deception is illegal and immoral.

gordikin

I promise to give you £5T&C's :- You must give me £10 first

gordikin

Guess where this came from? Yes it's from MSE!

Asda is promising to pay its customers the difference if they'd have paid less by shopping elsewhere.

Are there any catches?

• Of all Asda groceries, 70% are available to compare. Around 10% of products at Asda are unique to the store and therefore are not included in the price checker. Around 20% of goods cannot be checked due to "strict trading standards regulations".
  
  For instance, Asda branded frosted flakes cereal cannot be included due to small differences in the size of packets.
• You cannot make more than 10 claims in a month.
• You must have at least eight 'comparable' items per shop.