Reconnection Question

Martin666_2

Hi

I’m moving into a house which doesn’t have a number allocated. BT told me there was a “stop line”, then went into their spiel trying to sell me very expensive broadband etc.

Then I called Talk Talk (who advertise a cheap 18 month option) but when I said there was no number allocated they said they’d need to send an engineer out (and charge £70) and I then had to sign up for 24 months at a more expensive rate than advertised on the internet.

BT didn’t mention that an engineer had to be called out and I was wondering if Talk Talk were “trying it on”?

Does anyone know what the score is?

Thanks
Martin

Heinz

BT will normally reconnect a (BT) stopped line free of charge (I just did it for a relative moving into an executor's sale house - which had been empty for 8 months).

Ypaymore

https://www.productsandservices.bt.com/btbusinessOrders/control/termsandconditions?docId=25017&pageTitle=%20New%20line%20connection%20charge

Martin666_2

I went for PlusNet. No reconnection charge, 12 month contract, £18 per month (inc line rental)

It's been online for a while now and seems like a good service.