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Photobox - refer a friend

Hi,

I signed up to refer a friend with photobox, where upon them activating there account you get a £2 reward. One friend signed up and I had an email saying thank you here is £2 etc ect.

A few weeks later they changed the scheme to £5 reward. A friend has since signed up, I received and email saying thank you here is £5. However my account was only credited with £2.

I emailed and asked why and it appears that because I signed them up before the £5 scheme started I am only entitled to £2. Can they do this? There is no small print, disclaimers etc anywhere for this and the email they send out is £5. When logging in to the refer a friend it says £5.

Any help and advice on how to get them to honour their emails will be appreciated. Is this not a case of offer and acceptance?

Comments

  • pimento
    pimento Posts: 6,243 Forumite
    Part of the Furniture 1,000 Posts
    He had two friends sign up. One when the deal was £2 and another after the deal had changed to £5.
    "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair
  • sshaw101
    sshaw101 Posts: 65 Forumite
    they have replied and are looking into it!
This discussion has been closed.
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