System has recovered from a serious error

suzanne

Hi all,
Every time I turn on PC I get this message. The system has recovered from a serios error. I click on close and the sytem works ok, has anyone got any ideas on what is causing this?

Error signature
BCCode:d1 BCP1:84000011 BCP2:00000002 etc (this is always different each time.

Error report contents
Files included in error report.
C:\windows\minidump\mini071606-04.dmp
C:\Docume~1\SUE\Locals~1\Temp\wer2.tmp.dir00\sysdata.xml

Any help greatly appreciated
Suzanne

woo

According to Microsoft, the BCCode : d1 errors are usually caused by driver problems. It's known to occur with ATI video cards and not having the latest driver as well as some USB product issues.

suzanne

Cheers woo, But what do I need to do to rectify this?

woo

have you put any new hardware on your pc lately or do you have an ATI graphics card? right click on your desktop -> properties then the settings tab will tell what graphics card (mine says: "hyundai monitor on nvidia" for instance)


looking around a few forums seems it could be related to a few things, might be tricky to track down...

suzanne

Hi again Woo,
Have not added any new hardware or have an ATI graphics card.
Under settings it says Plug and Play monitor on SIS 630/730.
Thanks again for your help.
Suzanne

woo

do you use norton security software?

suzanne

I use NTL Netguard

woo

does the pc ever restart itself or does it just shut down normally everytime before you get this error message?

suzanne

Hi Woo,
system sometimes shuts down itself and sometimes restarts itself but this does not happen every time.
Thanks again Woo
Suzanne

suzanne

Hello Everyone, think Woo has gone for Tea :-) Can anyone else help Please
Suzanne

Browntoa

try this registry cleaner

www.tuneup.com

and run "One-Click" several times until it comes up with no errors

then download

www.ccleaner.com

make sure you untick the box that aasks you if you want to install the Yahoo toolbar and then run it to remove all your temp files (one of your error messages is in a temp file location

then reboot and see if you still get an error message