Change in price

Ganger81

Hi,
I ordered some headphones off Play on the Wednesday for £24.99 however by the weekend the price had gone down to £17.99...my friend said I should be entitled to the difference refunded...is this true???
Cheers

Fonz_2

You can return the goods under the Distance Selling Regulations providing you notify them within 7 working days.

You may want to see if they can save you both the trouble by just refunding the difference out of good will.

DCFC79

I believe your not entitled to it, if play had come after you saying the price had gone up by £7 would you pay it. You can always ask but theres no guarantee they will do so

gordikin

No. If the price had gone up by £7 would you pay more?

4743hudsonj

Is it worth it for £7 bearing in mind its highly likely you will need to post them (recorded ofc;))

Worth an ask though

Darksun

Fonz wrote: »

You can return the goods under the Distance Selling Regulations providing you notify them within 7 working days.

You may want to see if they can save you both the trouble by just refunding the difference out of good will.

Remember that Play is based in Jersey and not the UK, so the DSR doesn't apply. I understand they do have some very similar legislation, but not sure of exact details in how they vary.

4743hudsonj

Darksun wrote: »

Remember that Play is based in Jersey and not the UK, so the DSR doesn't apply. I understand they do have some very similar legislation, but not sure of exact details in how they vary.

http://www.jerseylaw.je/law/display.aspx?url=lawsinforce/consolidated/05/05.130_DistanceSellingLaw2007_RevisedEdition_1January2009.htm

Sections 8, 9 & 10

Their law is remarkably similar;)

so yes they do have to comply.