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Faulty Elecrical Item
anneliza
Posts: 80 Forumite
Hi
I sold an electrical hob on Ebay, it was working perfectly before we sold it.
It was collected by the buyer and cash was paid on collection. 20 days later we have been contacted to say that when the electician came to fit the item he discovered the terminals had melted (?) and the live wire had burnt out. Therefore the electrician was not prepared to fit it.
There was no evidence of this when the item was taken out of our property and the original wire (which we have) is in perfect condition with no sign of any electrical overheating.
I want to be fair but feel that when we last saw the item it was in perfect condition. I suggested to the buyer that he open a case through ebay against us so that we can both put our point of view across. He has 100% feedback, so have I.
What would you do?
What do you think Ebay will do?
anneliza
I sold an electrical hob on Ebay, it was working perfectly before we sold it.
It was collected by the buyer and cash was paid on collection. 20 days later we have been contacted to say that when the electician came to fit the item he discovered the terminals had melted (?) and the live wire had burnt out. Therefore the electrician was not prepared to fit it.
There was no evidence of this when the item was taken out of our property and the original wire (which we have) is in perfect condition with no sign of any electrical overheating.
I want to be fair but feel that when we last saw the item it was in perfect condition. I suggested to the buyer that he open a case through ebay against us so that we can both put our point of view across. He has 100% feedback, so have I.
What would you do?
What do you think Ebay will do?
anneliza
0
Comments
-
Tricky one.
Has it been switched? Would you recognise yours?0 -
"the terminals had melted (?) and the live wire had burnt out"
Is this internal or external? can he provide photos?
TBH as its only been 20 days eBay will probibly side with the buyer and request that he returns it to you for a refund.0 -
Hi
"Has it been switched? Would you recognise yours?"
Yes I would recognise it.
We have a stack of photos of it.
Hmm, would anyone go to those lengths??
anneliza0 -
Would you know if the inner workings had been switched?Censorship Reigns Supreme in Troll City...0
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