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Bank won't let partner speak on my behalf?

keyaziz · 2010-04-20 11:20:11

Hi, I need to talk to my bank (NatWest) about some charges applied to my account. However, as a result of a traumatising experience I had with one turgid cretin of a bully I can no longer talk to NatWest and always have my partner ring on my behalf. He tried to ring a few minutes ago, but was told that he cannot talk for…

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keyaziz Posts: 17 Forumite

20 April 2010 at 11:30PM

natweststaffmember wrote: »

No idea why I haven't said this at all but why not email [EMAIL="customer.relations@natwest.com"]customer.relations@natwest.com[/EMAIL]
They will forward it to the branch to respond to if they haven't been able to do so before. Why talk when you can email and write, job done, right?

Thank you, I will email them then - didn't know you could that

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Bank won't let partner speak on my behalf?

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