Windows Update problem error code "WindowsUpdate_FFFFFFFF"

atlantis187

Can anyone please help me with this i'm trying to update my windows vista but it keeps coming up with the error code above.

I've done a quick search on google and it saying summat to do with malware. I've installed malwarebytes and done a full scan but this has not helped.

Can anyone please help as need to get this sorted quickly bcoz I regularly visit internet banking etc.. and dont feel safe going on them sites with this problem lingering around.

Thanks

debitcardmayhem

Post the Malwarebytes log first, then run hijack this (dont action anything there) just post the log can be found at http://www.filehippo.com/download_hijackthis/

atlantis187

thanks for that, how do I post the log?

Donnie

Download and run Microsoft® Windows® Malicious Software Removal Tool or download un-zip and run Rootkit Buster.

debitcardmayhem

atlantis187 wrote: »

thanks for that, how do I post the log?

Open the log , it opens in notepad, ctrl-a or edit select all, then ctrl-c or edit copy then paste in your reply ctrl-v or right click paste

atlantis187

Hijack this is saying run in administrator mode when using vista.
Its saying right click on program and select administrator mode. When I right click there is no option for this?

spysect

Should be a second option?

Once you right click, click the second option on the list called "Run as Administrator" and then click Yes to Continue