Snug Australia boots to be detroyed

ollie33

Can anyone offer advice, I purchased a pair of UGG boots from Snug Australia in good faith paid £125.32 on Nationwide credit card. I received a letter today from a London Law firm saying that I have been a victim of a trademark infringement by the seller of the goods who do not have the right to sell the goods bearing the UGG name in the UK, or to UK residents. Included in their letter is a letter from the post seizure unit in London to say that they are holding the boots until I say they can be abandoned and then destroyed or that if I do not abandon the goods the
rights holder may instruct court proceedings, the letter from the lawyer also states this, can any one advise if I will get my money back.


Thanks

Ollie33

Darksun

You should be able to get your money back from the credit card company if you can't get it back from the retailer, you are protected under Section 75 of the Consumer Credit Act.

http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases

Darksun

Also, in case you're wondering why this has happened, it's due to a somewhat complicated legal issue. From what I understand, Ugg Boots were invented by a company in Australia sometime in the 70s. The trademark there was left to lapse as it wasn't used, and other companies started using Ugg as a generic term for that style of footware. Not so long ago, the original company and it's trademarks were bought by Decker, an American company who began to vigorously enforce the trademark. An Australian court ruled that they no longer held it, and it was a generic term, but they still hold the trademark in the EU and US, so while Australian companies can sell boots and call them Uggs, they cannot be sold in the EU as such.