Abbey Revocation of Overdraft - Advice!

katyboo123

Hey guys,

My sister has an Overdraft with Abbey, she has been with them since she was a kid and has had regular credits of around £750pm (paid in arrears by personal cheque to her by her employer) going in for 5 years or more.

Abbey have written to her saying they are immediately (within 2 weeks) revoking her £300 overdraft facility, she called them up to see if they could do it £50 a month as she lives in her overdraft. They said no, because her income has dropped slightly, (she is on maternity pay at the moment), they will not come to any arrangement.

I am going to call them tonight to have a go, see if I can make them see sense, but does anyone have any advice?

Many thanks,
Katy xx

Lokolo

Borrow money from you?

HouseHuntr

katyboo123 wrote: »

Hey guys,

My sister has an Overdraft with Abbey, she has been with them since she was a kid and has had regular credits of around £750pm (paid in arrears by personal cheque to her by her employer) going in for 5 years or more.

Abbey have written to her saying they are immediately (within 2 weeks) revoking her £300 overdraft facility, she called them up to see if they could do it £50 a month as she lives in her overdraft. They said no, because her income has dropped slightly, (she is on maternity pay at the moment), they will not come to any arrangement.

I am going to call them tonight to have a go, see if I can make them see sense, but does anyone have any advice?

Many thanks,
Katy xx

When you call them tonight their response will be that you're not the account holder, it has nothing to do with you and they will not discuss it with you due security/data protection.

However, if your sister rang and instructed them that you were going to handle the call then they would talk to you.

WhiteHorse

Most of these decisions seem to be taken by jobsworths who appear to have very little idea of what they are doing. A number of my acquaintances have also been subjected to nonsense like this.

That said ... you are not supposed to live on an overdraft!

paulmcerlean

Banks are much more likely to withdraw an overdraft if the account is A) No longer being funded or is no longer being funded enough to move the account from the red to the black come pay day.

Some banks will turn an overdraft into a personal loan and it may be worth your sister asking.

However Santander will not discuss this with you as you are not the holder of the account.

katyboo123

Funnily enough I am well aware of the fact they wont speak to me without her consent, I think it's quite funny that some people post such sarcastic remarks rather than using this as an advisory forum as it is meant; post more helpful comments like 'do you know you will need to go through data protection with your sister there and she will need to give her permission?' @ HouseHuntr

I sorted it, they are reducing it by £30 per month whilst suspending all interest deductions and charges - plus she is allowed to keep using the remainder of the overdraft and her debit card - as she has superb credit rating and is very vigilant when it comes to handling her finances (aside from living in an overdraft, which as a Credit Analyst I will tell you, more people with superb credit ratings do than don't). And @ PC Gabriel Kent - there isn't more behind this than I am letting on, that is the situation and I asked for help on here.

I would hate to be that pathetic that I needed to come on here and be sarcastic and spiteful at people who are genuine and looking for advice.

PS: as with all in life bad usually preceeds good. Thank you to all the people who made some kind of helpful or genuinely funny comments. xx

central

katyboo123 wrote: »

Funnily enough I am well aware of the fact they wont speak to me without her consent, I think it's quite funny that some people post such sarcastic remarks rather than using this as an advisory forum as it is meant; post more helpful comments like 'do you know you will need to go through data protection with your sister there and she will need to give her permission?' @ HouseHuntr

Crikey, a bit harsh!

HouseHuntr

katyboo123 wrote: »

Funnily enough I am well aware of the fact they wont speak to me without her consent, I think it's quite funny that some people post such sarcastic remarks rather than using this as an advisory forum as it is meant; post more helpful comments like 'do you know you will need to go through data protection with your sister there and she will need to give her permission?' @ HouseHuntr

I sorted it, they are reducing it by £30 per month whilst suspending all interest deductions and charges - plus she is allowed to keep using the remainder of the overdraft and her debit card - as she has superb credit rating and is very vigilant when it comes to handling her finances (aside from living in an overdraft, which as a Credit Analyst I will tell you, more people with superb credit ratings do than don't). And @ PC Gabriel Kent - there isn't more behind this than I am letting on, that is the situation and I asked for help on here.

I would hate to be that pathetic that I needed to come on here and be sarcastic and spiteful at people who are genuine and looking for advice.

PS: as with all in life bad usually preceeds good. Thank you to all the people who made some kind of helpful or genuinely funny comments. xx

If you already know they won't talk to you without consent them mention it. People are not here to guess what you mean. Many people will assume they can discuss anothers account, hence mentioning it.
There was no sarcasm, it's straight talking!

If she was very vigilant in handling her finances you wouldn't be on a public forum on her behalf would you.

premierfella

katyboo123 wrote: »

I sorted it, they are reducing it by £30 per month whilst suspending all interest deductions and charges - plus she is allowed to keep using the remainder of the overdraft and her debit card - as she has superb credit rating and is very vigilant when it comes to handling her finances...

Possibly this should be HAD superb credit rating, depending on whether Santander are treating this as a debt management plan or not (the reason I raise this possibility is the fact that you mention that Santander have suspended all interest and charges).

scott_lithgows

Lend her the cash as long as she agrees to shift banks.

paulmcerlean

Very good point - if they have put her on a agreed plan to pay back the OD, then this will royally screw up her credit rating as it will show on her files!!