Idiot USA buyer

princessmoneysaver

Sorry but I'm having a moan at the moment! I had an item @ £2 BIN with BEST OFFER, USA buyer puts in an offer of £1.75 (Which I would have accepted but it came in at 5am this morning whilst I was still in bed!) then 5 minutes later they decide to buy the item @ £2.
Postage for UK was quoted @ £1.50, gets a paypal payment for £3.30, I though that doesn't add up when I check the buyer has altered the postage to just £1.30 - how on earth am I meant to send something cheaper to USA than I can in the UK? :mad:
Anycase, I've now refunded the whole payment & sent them a new invoice, £4 postage & will wait & see if they pay it!
Buyer only on 25 feedback but 100%.

soolin

I'm surprised how often buyers try that one on, I wonder if they don't expect us to notice!

You've done the right thing by returning the payment and issuing a new invoice.

Soo

LongDongDave

YvonneCrossland wrote:

the buyer has altered the postage to just £1.30 - how on earth am I meant to send something cheaper to USA than I can in the UK? :mad:

Change your preferences, so buyers aren't allowed to edit payment totals on an invoice.

princessmoneysaver

I have done but because it's an overseas buyer they can put the postage in themselves.

SkipClick

LongDongDave wrote:

Change your preferences, so buyers aren't allowed to edit payment totals on an invoice.

Sorry to be daft where can I do this?. Do you have a direct link?. Thanks.

LongDongDave

SkipClick wrote:

Sorry to be daft where can I do this?. Do you have a direct link?. Thanks.

Hi, on your "My eBay" page, on the left hand side it says "My Account" then go to "Preferences".

LongDongDave

YvonneCrossland wrote:

I have done but because it's an overseas buyer they can put the postage in themselves.

Should not make a difference. Out of the 4,000 + items i've sold (over the last 2 years), many to overseas buyers, not one has been allowed to change the invoice automatically generated by eBay. The only loony i've had in that time was someone who had a French address, then decided to stick "United Kingdom" on the end of it. He got charged UK postal rate by eBay, but i refused to send his goods until he payed the balance for the EU rate.