Define hardship

brokendown

Hi

What level of hardship do you have to be suffering before you can reclaim your bank charges?

I am currently in an IVA, would I qualify for reclaiming?

Thanks

natweststaffmember

Just under the bit under my post of "I have not worked for NatWest since February 2009" it has the lending code which you should read for a start.
Second link is here which is about how the FOS view claims:

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/83/83-financial-difficulties.htm

Read both of those for starters.

brokendown

Thanks for the reply. It looks like I might have a case for reclaiming, I will let you know how I get on.