HSBC Bank Card Embarrassment...

karatedragon

My mum has now had a new HSBC Bank card and it has changed to a VISA Debit.

She has purchased fresh fish from who she calls "the fish man" for many years. He calls round the door.

As usual she wrote him a cheque but it appears this new card does not carry a Cheque Guarantee feature. There is no CG hologram on it. Only the VISA hologram on the back.

It was the seller that noticed this. Does anyone know if her new card is a CG Card? If it is not we will have to change her to a new bank.

EarthBoy

No, it isn't. If it hasn't got "the Bard on the card" then it isn't a cheque guarantee card. All banks are gradually withdrawing them, and some banks have already started.

karatedragon

Ahh well after many many Years of being an HSBC customer they are now looking at an Ex customer.

How is she supposed to pay this guy if she doesn't have cash and he doesn't accept cards?

Spooneroonie

I bank with RBS and they recently sent me a new card that is Visa Debit rather than Maestro, but it does have the cheque guarantee mark on it - so probably worth checking closely whether your new bank offers it or not.

simax

karatedragon wrote: »

Ahh well after many many Years of being an HSBC customer they are now looking at an Ex customer.

How is she supposed to pay this guy if she doesn't have cash and he doesn't accept cards?

How is she going to manage in June next year when the Cheque Guarantee Scheme comes to an end?

dzug1

karatedragon wrote: »

Ahh well after many many Years of being an HSBC customer they are now looking at an Ex customer.

How is she supposed to pay this guy if she doesn't have cash and he doesn't accept cards?

All banks are doing this over the next year or two.


She either needs the cash or he needs to accept unguaranteed cheques - or start taking cards. He's going to lose business if he doesn't

stclair

karatedragon wrote: »

Ahh well after many many Years of being an HSBC customer they are now looking at an Ex customer.

How is she supposed to pay this guy if she doesn't have cash and he doesn't accept cards?

They will become an ex customer of every bank then as most banks have announced now they will no longer issue CQC in preperation for the phase out.

B.E.N

karatedragon wrote: »

My mum has now had a new HSBC Bank card and it has changed to a VISA Debit.

She has purchased fresh fish from who she calls "the fish man" for many years. He calls round the door.

As usual she wrote him a cheque but it appears this new card does not carry a Cheque Guarantee feature. There is no CG hologram on it. Only the VISA hologram on the back.

It was the seller that noticed this. Does anyone know if her new card is a CG Card? If it is not we will have to change her to a new bank.

You say that your Mum has been a loyal customer of his for many years, yet he won't take an unguaranteed cheque on trust!?!

ajharris

B.E.N wrote: »

You say that your Mum has been a loyal customer of his for many years, yet he won't take an unguaranteed cheque on trust!?!

My thoughts exactly. :T

The fishmonger should also be advised that he needs to step out of the dark ages and start accepting cards very rapidly or else he could well be phased out along with cheques.:wave:

Bloomberg

ajharris wrote: »

My thoughts exactly. :T

The fishmonger should also be advised that he needs to step out of the dark ages and start accepting cards very rapidly or else he could well be phased out along with cheques.:wave:

I could not agree with you more