We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Extended Warranty?
PrincessPlaty
Posts: 2,084 Forumite
I brought a Candy tumble dryer from Argos April last year.
The years guarantee ends on it next week.
In the last 4 weeks i have had the engineers out 4 times in as many weeks the last time being this morning. This is a recurring fault. No problems with it at all until 4 weeks ago.
As the engineer left he handed me their extended warranty booklet, telling me that I had best get it sent off now because it ends next week.
Now my question is because this is a recurring fault which they have failed to fix for it to work longer than a week on 3 occasions previously should this not be covered by them some how even if it is out of warranty period and would i hae any grounds under SOGA if he does go wrong again or am i right in thinking because the manufacturer has touched it in the past year then the retailer wouldnt be interested?
Do i have any legs to stand on if it goes wrong again and I havent paid them the £60 a year they want for the extended warranty?
TIA.
[threadbanner]box[/threadbanner]
The years guarantee ends on it next week.
In the last 4 weeks i have had the engineers out 4 times in as many weeks the last time being this morning. This is a recurring fault. No problems with it at all until 4 weeks ago.
As the engineer left he handed me their extended warranty booklet, telling me that I had best get it sent off now because it ends next week.
Now my question is because this is a recurring fault which they have failed to fix for it to work longer than a week on 3 occasions previously should this not be covered by them some how even if it is out of warranty period and would i hae any grounds under SOGA if he does go wrong again or am i right in thinking because the manufacturer has touched it in the past year then the retailer wouldnt be interested?
Do i have any legs to stand on if it goes wrong again and I havent paid them the £60 a year they want for the extended warranty?
TIA.
[threadbanner]box[/threadbanner]
0
Comments
-
Anyone please?0
-
I'm not sure of the answer to your question, I can only say that when we had a problem with our laptop within warranty, the manufacturer sorted it and when the same problem happened again out of warranty they fixed it because it was a re-occurring fault that had been initially noticed within the warranty period.
Something else just in case - would you be able to purchase to extend the warranty for another year at all?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards