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Can mentally unwell person get full insurance refund?

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My mother has schizophrenia, and I am the Court appointed Deputy for her property and finances. I recently discovered that last year she took out an insurance policy that will pay out a small sum in the event of her death. We agree that she does not need this, and I intend to cancel for her. But do we have grounds for a full refund even of premiums already paid, due to her mental illness? The insurer is Aviva.

Thanks.
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Comments

  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    I don't think so - she has had the benefit of the cover, which would have paid out had she unfortunately died.
  • Savvy_Sue
    Savvy_Sue Posts: 47,352 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I'm no expert - they'd be on the Insurance board - but I wonder if the answer would depend on how she took this out. If she contacted a broker and said "I need life insurance" and they tried to check whether she did but she was adamant, it would be harder to argue for a refund of premiums than if someone visited her at home and gave her the hard sell.
    Signature removed for peace of mind
  • Oldernotwiser
    Oldernotwiser Posts: 37,425 Forumite
    Is there any way that Aviva could have known that she had a menta lillness?
  • richard9991
    richard9991 Posts: 1,618 Forumite
    Is there any way that Aviva could have known that she had a menta lillness?
    dont insurance companys ask about health problems including mental health when you apply
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    dont insurance companys ask about health problems including mental health when you apply

    Not necessarily

    Many of these policies aimed at the elderly (=over 50) have no health requirements. They just don't pay out if death is in the first year or two.

    And it could have been asked and received a wrong answer

    I'm not sure that the mental health angle is helpful - the law is heavily biassed in favour of people being allowed to make their own decisions, and (certainly prior to deputyship) no one else having the power to intervene if they think that decision is wrong.
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