No longer have company car so why do we keep getting wrong tax code?

marshmallow79

To cut a long story short DH's company restructured and DH was basically demoted, in the process losing his company car. This was 3 years ago now and every year he keeps getting the a tax code that takes into account him having a company car (which he no longer does). Every year we talk to him payroll dept who say they have now sorted this out and we get a letter from the tax office changing his tax code to not include a company car.
This year was the 3rd year in a row we have received a tax code for him including the company car even though his company 'sorted it' the previous year apparently!:mad:
We've spoken to the tax office who say it's down to his company to sort out but after 3 years we're thinking they're about as much use as a chocolate teapot!
So back to my question....how do we make sure this mistake with the tax code doesn't happen again as it's starting to feel like his company are just rubbing salt in the wounds?

fengirl_2

There is nothing you can do but keep on at the company. I wonder if this is a case for raising a grievance?

HO87

Get your DH to write to the tax office concerned and set out in straightforward terms that he no longer has a company car and has not done so for three years (citing the relevant date). At the same time get him to formally write to his pay department reminding them that he was repeatedly raised the matter verbally and nothing has been done and asking them to address the matter within 14 days adding that he will raise a grievance if the matter is not satisfactorily resolved within that time. It would be very useful if he can obtain the name of the departmental head and write directly to them. Send a copy of the letter to the tax office with this letter and send a copy of the letter to his employer with the letter to the tax office.

fengirl_2

There is no point in writing to the tax office as they receive their information from the employer. A ltter to the tax office will just mean the tax office then writes to the employer asking for confirmation that they have made an incorrect return.
It would be far better to stop the incorrect returns coming from the employer in the first place.
There is nothing the tax office can put on the OP's tax record to permanently bar a car benefit being included in his code number.

Zazen999

Keep emailing HR asking when he is picking up his brand new company car? Daily should do it.

HO87

fengirl wrote: »

There is no point in writing to the tax office as they receive their information from the employer. A ltter to the tax office will just mean the tax office then writes to the employer asking for confirmation that they have made an incorrect return.
It would be far better to stop the incorrect returns coming from the employer in the first place.
There is nothing the tax office can put on the OP's tax record to permanently bar a car benefit being included in his code number.

That is the objective and is exactly the method I used just over 3 years ago to solve the same problem as the OP is experiencing

fengirl_2

But if you can stop the employer sending out wrong info in the first place, then this won't keep happening year after year. The OP's arguement is with the employer, not HMRC.

HO87

fengirl wrote: »

But if you can stop the employer sending out wrong info in the first place, then this won't keep happening year after year. The OP's arguement is with the employer, not HMRC.

Agreed but the OP has already indicated that their OH has repeatedly tried to get his employer to correct matters without success to date. Whilst the initial problem is that of the employer it is HMRC who have collected the extra tax and from whom the OP's husband will be expecting a refund in due course.

fengirl_2

But HMRC will only act on info from the employer - otherwise everyone would deny earning anything/receiving benefits, etc and expect HMRC to believe them.
This is an annual event from that I can see - the employer is chruning out P11d's which are incorrect and the OP needs to stop this or we will all be having this conversation every year.

HO87

fengirl wrote: »

But HMRC will only act on info from the employer - otherwise everyone would deny earning anything/receiving benefits, etc and expect HMRC to believe them.
This is an annual event from that I can see - the employer is chruning out P11d's which are incorrect and the OP needs to stop this or we will all be having this conversation every year.

Absolutely but the issue is that the employer hasn't reacted to any of the OP's husband's queries thusfar and there is no reason to believe that will change. Raising the stakes by involving the HMRC may well serve to alert someone else in the relevant department that there is an unresolved problem.

That is what happened in my case. I had raised the issue by telephone, email and by personal visit to the department (in a different part of the country to that I then worked in) - all to no avail. Ultimately I gave them the 14-day letter and wrote to the Revenue at the same time copying the letters to each other. My pay department admitted that the ultimate solution was the letter they received from the Revenue because all such communication is dealt with by a different supervisor.

Nobody has tried to suggest that this is the responsibility of any other body than the employer.

DVardysShadow

fengirl wrote: »

But HMRC will only act on info from the employer - otherwise everyone would deny earning anything/receiving benefits, etc and expect HMRC to believe them.
This is an annual event from that I can see - the employer is chruning out P11d's which are incorrect and the OP needs to stop this or we will all be having this conversation every year.

Exactly, HMRC will only act on information from the employer. The employer is getting this wrong, if HMRC note a dsicrepancy ask then perhaps the employer will be minded to start getting it right.

Another tack on this could be data protection. Employer is holding and transmitting false information, to OP's detriment.