rebooking flight on easyjet.com

reformedEffortMaker_2

is anyone else having problems rebooking online with easyjet?

Everytime I log in, and click the 'amend' button, I just keep getting a red cross by the flight number and no other details

weanie

I think the websites are in chaos right now. My son is stuck in Barcelona with some friends having turned up at the airport for a Friday flight to UK as instructed by their booking agent. They are re-booked now for a flight [optimistically] later next week to a totally out of the way airport in UK - but it was that or have a refund. I am guessing that either the phone line [expensive and long wait] or going to an airport to nobble staff are the only ways - forget teh online system for the moment.
Good luck

kindofaverage

EASYJET - absolutel nightmare all around. we got to the airport and no reps there from easyjet. thomas cook had reps to help people and to tell them they were going to hotels. we have literally had to fend for ourselves. it's just as well the kids arn't with us - it would have been a nightmare. when we eventually found an internet site and got onto easyjet - you couldn't rebook for at least 2 weeks as all seats booked from the original bookings = no spaces. just as well we had credit cards.

apt

Thomas Cook had reps because it is a tour operator which employs reps. Easyjet, Ryanair, Jet2 etc are airlines, not tour operators. They will have handling agents at the airport who are sometimes good and helpful but often not. If you want reps you need to book with a tour operator. You will often pay more, but they are certainly useful when things go wrong.

greywombat

FYI

Ryanair has stopped flying to Granada as from 1st May.

Not sure what this will mean if volcano issue prevents you flying on a booked Granada until then?

Apologies if cross post upsets:)

Lincoln_Imp

greywombat wrote: »

FYI

Ryanair has stopped flying to Granada as from 1st May.

Not sure what this will mean if volcano issue prevents you flying on a booked Granada until then?

Apologies if cross post upsets:)

Why have you posted this 5 times in different sub forums ?

bigbirdstwin

reformedEffortMaker wrote: »

is anyone else having problems rebooking online with easyjet?

Everytime I log in, and click the 'amend' button, I just keep getting a red cross by the flight number and no other details

I'm not sure if you got anywhere but I'm really struggling to rebook with Easyjet online. I can amend the flight out of the U.K but not the one coming back. I'm now coming back before I go. Arrgh. I can't get hold of anyone at customer services. Any help would be appreciated.