Volcano insurance invalid

stevemarsh1976

Thank you custardy, pity cogito decided to remove his derogitary remarks before I had chance to quote him...

stevemarsh1976

As for my own day job I have just had an update from one of the insurers we deal with and I quote

" [FONT=&quot]Statement[/FONT]

[FONT=&quot]Currently, there is no cover for claims arising from this ash cloud, this is a general stance by all UK insurers. [/FONT]
[FONT=&quot]Cancellation[/FONT]

[FONT=&quot]No cover under this section as insured events are specific and this scenario is not one of these specified events. [/FONT]
[FONT=&quot]Travel Delay and Abandonment[/FONT]

[FONT=&quot]This section excludes claims arising from withdrawal of service temporarily or otherwise of the aircraft on the orders or recommendation of the Civil Aviation Authority. For this reason, cover is not in force as the authorities have grounded/delayed flights.

Policyholders should contact their travel providers as airlines and operators are offering transfers or refunds and costs of additional expenses.

NB. The ABI have called an emergency meeting with insurers to discuss this as it is an extremely unusual event. The outcome of these discussions may very well impact their stance and if/when I have any further update, I'll let you know.
"
[/FONT]

custardy

stevemarsh1976 wrote: »

Thank you custardy, pity cogito decided to remove his derogitary remarks before I had chance to quote him...

i saw it

Salisbury

From the response of my learned colleagues, I assume that from the 100,000s of people in the same situation as me, no one has any valid insurance cover?

They have to pay to stay on in the hotel. They may have to pay a huge amount for an alternative way of getting home. The delayed departure clauses aren't valid for anyone?

I'm not convinced. There will be insurers out there who cover this. Who are they? What are other people doing in my situation?

glider3560

Salisbury wrote: »

From the response of my learned colleagues, I assume that from the 100,000s of people in the same situation as me, no one has any valid insurance cover?

They have to pay to stay on in the hotel. They may have to pay a huge amount for an alternative way of getting home. The delayed departure clauses aren't valid for anyone?

I'm not convinced. There will be insurers out there who cover this. Who are they? What are other people do in my situation?

Your airline should be paying for you to stay in the hotel. Provided your airline is an EU carrier and your flight is from/to the EU, then EU regulation 261/2004 will apply, wherever you are in the world. AFAIK, they cannot get out of providing accommodation for cancelled flights for any reason - even "acts of god".

stevemarsh1976

Salisbury wrote: »

From the response of my learned colleagues, I assume that from the 100,000s of people in the same situation as me, no one has any valid insurance cover?

They have to pay to stay on in the hotel. They may have to pay a huge amount for an alternative way of getting home. The delayed departure clauses aren't valid for anyone?

I'm not convinced. There will be insurers out there who cover this. Who are they? What are other people doing in my situation?

My experience of such matters are that the circumstances will not be covered, however it can and does happen that insurers may well relax there rulings on the matter and agree to pay out but this will only happen once they have sat down and discussed the matter as an industry.

Advices from insurers as it stands are thet airlines should be offering refunds on flights and should be providing accomodation should the delay be more than 12 hours which obvioulsy it is.

If I here anything more official from any of the insurers I deal with I will post but its all I can offer at the moment.

Voyager2002

On the whole the airlines will be obliged to pick up the bills, under EU rules. These are clearly exceptional circumstances, so there should not be any question of compensation. However, stranded travellers are entitled to (a) 'care', which means food, hotels, possibly telephone calls, and possibly (b) rerouting, to enable them to complete their journeys if space is available on an alternative carrier before their own airline can get them there.

dacouch

My friend is getting married in Hong Kong today and was due to fly out from LHR yesterday afternoon. He spent £2500 rearranging a flight via Paris as he had to be there.

Creosote

the_AA wrote:

g. any claim resulting from damage to the Insured Vehicle due to an act of
God, attempted theft, malicious damage or vandalism

What if you are an atheist? :think:

dacouch

Creosote wrote: »

What if you are an atheist? :think:

They have not forgot you, a few companies now refer to Force Majeure http://en.wikipedia.org/wiki/Force_majeure