Capitol One - proof documents

GaryTravers

i have applied for a capitol one card, and have been 'provisionally approved'

now they have asked me for 2 documents as to prove who i am and where i live.

probably very standard, and they have to be issued from the last 3 months, with my current name and address. (thats the problem)

i have a water bill, in my name, current address, so that can count for one, fine.

my bank statements are in my old address, my council tax isnt billed (its DD), dont have gas in my flat, dont have a landline, so that brings me to ask;

my electricity bill was the document i was planning on using, but i noticed today they have spelled my name wrong on the document (one letter wrong for my surname, but same address)

what should i do?

i was going to go to the council building and request a printed bill, or would the mis-spelled electricity bill do?

nidje

My first post so I apologise if this end up on the wrong place!!

I've had similar problems recently. My bank, credit card and all utility bills are paid online so I have not had anything to confirm my address. I rang and spoke with the organisation concerned and they agreed to accept a letter I had received from my bank regarding an ISA and a letter from the Inland Revenue regarding my pension.

You could try ringing to see if they would accept an alternative proof of address.

GaryTravers

hi, welcome to the forums, ive not been here long myself, but yeah ure post is in the right place.

i just rang them and asked, turns out they dont need it now, as i live in a flat when they searched my postcode the address didnt match completely.

all sorted over the phone. :beer:

nidje

Glad you have it sorted out