Guidance Needed Please

Squibble

Hi all,

I am in the process my credit card agreement. The company has said they will send me the CCA in due course. I did not receive a reply I followed the checklist provided in the forum (thanks it helps alot!!) but they still have not sent the CCA.

This is what happen:


1. Request for CCA

- Reply received account on hold and will send CCA as soon as they can.

2. reminder letter sent

- no response

3. Further reminder letter sent

- response received that they are dealing with request and the account is on hold. and something about data being processed in line with DPA.

The 30 days have not lapsed yet but they will do in one weeks time. If I do not hear should i send CCA dispute?

Need to check I am on right track.

Thanks

Squibs

natweststaffmember

I think you need to ask on the unenforceable credit agreements thread.

Squibble

OOoops thanks