item incorrectly listed too cheaply

moochcassidy

I have found an item of dive equipment on amazon. It is listed at £109 but normally retails at over £250. I assume that there has been an error made in the listing. I have paid for the item and am awaiting a response. What are my rights and do they have to agree to the sale?

angel.cake_2

I'm afraid there is no 'right' to buy something at the price listed, or stated etc. It merely indicates an offer from the seller for you to buy at that price but the seller can refuse the sale at any point. Your rights kick in after they have taken your money and you have taken (or received) the item.

Obviously if they don't refund your money or give you the item, then this is completely different.

moochcassidy

ok, thanks. But they have taken my money, issued me with a confirmation of my order, can I not reasonably claim that they have entered into a binding contract?

neilmcl

Have a read of their T&Cs, they may stipulate that the contract is not complete until they've dispatched the goods. It may well be a genuine bargain so I wouldn't worry about it.

bap98189

No you can't.

How many times is this question asked on here? Their T&C's will state that the contract is formed only when they dispatch the goods.

You say it is listed on Amazon, but is it actually being sold by Amazon, or is it from a marketplace seller?

angel.cake_2

moochcassidy wrote: »

ok, thanks. But they have taken my money, issued me with a confirmation of my order, can I not reasonably claim that they have entered into a binding contract?

No, as I said, (and others above) your rights only come into play when you receive the goods. The payment is by automatic teller so they haven't physically taken the cash from you so it's a little different.