Anyone else struggling to get through to tax Credits?

emsywoo123

hi
I have been calling nearly every day at different times of the day to speak to them about going from joint to single claim, and cannot get through.
Been trying for about a week and a half. Just get a "sorry we are very busy, try again another time" message

emsywoo123

emsywoo123 wrote: »

hi
I have been calling nearly every day at different times of the day to speak to them about going from joint to single claim, and cannot get through.
Been trying for about a week and a half. Just get a "sorry we are very busy, try again another time" message

Just me then

uolypool

hi ive had no problems getting through to tax credits .are you using the 0845 number or a geographical one ? I used 01355359007 and got through straight away

cifpower

I rang them on 028 9053 8192 yesterday around 5pm. Was on hold for 10 minutes than got put through

Toomuchdebt

I rang them 3 times last week on the 0845 number and had no trouble getting through-not even a long wait on the phone tbh.

mossy

I phoned them last week on the 0845 number as I wanted to confirm last years income...they wouldn't let me till the review letter arrived but they did answer. Don't think I had to wait that long to get through. Maybe try them later this evening before they finish for the night, (I think they close at 8pm?). Hope you manage to get through.