Laptop help please...........

suzy2007

i have a 2yr old laptop that was working fine but went to switch it on and all i get is a black screen with writing that says


Media test failure.check cable
Exiting PXE ROM
Operating system not found


I then do control alt del and i get the simens screen which i can press F12 and it goes into a screen that tells me all about my computer but i don't understand anything on it ......... many thanks for reading but hugs and kisses if you have any ideas thanks susan xx:)

gaming_guy

sounds like it's trying to boot from a network device (eg. a PXE server) because either the bootloader has corrupted or the hard drive has failed.

suzy2007

thanks for answer ............so that sounds bad!!! what happens next .....new laptop ? put it in for fixing ? hugs to you gaming guy x

kerry54

Did you try with safe mode?

suzy2007

does not give me that option thanks x

suzy2007

bump bump xxx

Donnie

Which operating system? Hopefully you have a recovery disc or partition from which you can run a repair installation.

There are too many variables to diagnose simply what the problem could be.

suzy2007

ooh thats a bit technical for me ,,,,,,,, do you mean should i try and install the disc that came with it ? thanks

jamesb1239

Suzy,
If its windows 7 or Vista then stick the installation disk in and when setup loads choose the option to repair the existing installation.

suzy2007

yes its windows vista ............ will try that tomorrow ........need to see who the killer was on midsomer murders ( what a looooooooooooser) nothing good on tv ..............thanks again susan x