Double complete bed set £9 at Debenhams [CLOSED]

guerillasaver

Ordered mine last night after 11, got confirmation email this morning so fingers crossed. (v.....e......r.....y...... slow site.....)

me4bargains

guerillasaver wrote:

Ordered mine last night after 11, got confirmation email this morning so fingers crossed. (v.....e......r.....y...... slow site.....)

Debenhams has the worst webiste ever.
I tried to order some homeware and each time I finally got to checkout put my details in the site would crash.
In the end (and three hours later)I tried to do a telephone order while doing so a confirmation email came through that five of the items I had ordered had gone through so I hung up.
Five days later my neighbour took delivery of 12 boxes:eek:
They had repeated the order three times (some stuff sold out) and had charged my c/c plus three delivery charges.
I got on the blower and she was as nice as pie and arranged for the surplus stuff to be collected but then told me it would take 14 days for a refund.
I went mad and told her why should they hang on to my money for their mistake.
After a number of phonecalls and raised voices they gave me an instant refund, inlcuding all the delivery charges, before they had even collected the goods.
Suppose I had used a debit card?
I think I'm too traumatised to use their site again.

bright_side

Dealmad wrote:

Not to happy have now got 6 emails for 6 duvet sets

Same happened to me the last time i ordered from them, but they only deliver and charge for one order. They must know their site is pants when it comes to ordering

wishingonastar_3

managed to order one, but no confirmation email yet. hope it comes.

Lavender13

Ordered one last night. First attempt extremely slow,so logged out and back in.This time alot quicker until I got to the confirmation page, I thought the site had gone for its supper!!! Recieved confirmation e-mail straight away. Hopefully it will be delivered.

pudding

i tried ordering over an hour last night...kept crashing....received loads of emails this morning with several orders...I have just phoned debenhams and to cancel the other orders I need to email them to let them know...ahhhh...I can see loads of quilts turning up.Why do I have to email them to cancel..Why can't they do it at there end over the phone..

fesdufun

I too have managed to order twice as I thought the site had crashed so did it twice. Last time this happened I was told to refuse delivery for one of the items. I will be doing this again as long as I am in to refuse delivery, last time they delivered it to my neighbour and it was a pain to get it returned!

parahandy

Was going to get this, but having read the posts above, I don't think I'll bother!!

K9cuddles

guerillasaver wrote:

Ordered mine last night after 11, got confirmation email this morning so fingers crossed. (v.....e......r.....y...... slow site.....)

Same here!

u2o

how big is this thing? i need it for my house at uni but if its massive and/or heavy i wont be able to take it there by train.