Bank Taken Our Money!!!!!!!!!!!!

jackiepowell

Hi

I hope you can help us! We have a joint bank account, where the bank wouldn’t allow us to have a £5 overdraft, causing us to go over drawn by 5 pence has led us to be now £495 overdrawn in bank charges! I have sent them a letter asking to refund these charges, which I found on your website. This letter was sent on Saturday!

My partner Colin banks with the same bank which we hold the joint account with, the bank have taken £150 of his money from his personal account to put in to the joint account which they have put all these charges on. Colin is now overdrawn in his account, as they have taken this money without permission. So there will be a charge put on his account as well!

The bank was contacted on Saturday, and they say that they can take money from one account to the other. It is in the terms and conditions! Bearing in mind they wouldn’t give me a copy of these terms and conditions!

Halifax have now left us with no money what so ever, making us unable to get to work, a no fuel, and unable to eat until pay day!

Is there anything we can do? More to the point is this right what they have done?

Hope you can help.

Many thanks


Jackie and Colin Barrett

dchurch24

Please visit the CAG site, where you will get a LOT of information about this subject.

simonts

Im very sorry to hear that happened but its something i have heard occurs.

You certainly have a great chance of getting the charges back with CAG but its a shame it wont fix your problem in the immediate.

_Andy_

I'm curious how you going overdrawn once by 5p has cost you £495, clearly you must have kept going past that point?

MABLE

There has to be a very good reason why the bank would not give you a £5.00 overdraft. I think you are only giving us half the story.

jonesMUFCforever

I always thought that a bank has only a right of set-off between accounts if both accounts are in the same name!
ie a savings a/c and a current a/c in the sole name of Joe Bloggs could be set off against each other but not an a/c in name of Joe and Gladys Bloggs.
It may be that they have jumped the gun here so a letter asking for this to be investigated would be in order.(IANAL)

Tootsie_Roll

ejones999 wrote:

I always thought that a bank has only a right of set-off between accounts if both accounts are in the same name!
ie a savings a/c and a current a/c in the sole name of Joe Bloggs could be set off against each other but not an a/c in name of Joe and Gladys Bloggs.
It may be that they have jumped the gun here so a letter asking for this to be investigated would be in order.(IANAL)

In this instance it is OK. He is a party to a joint and several account so equally liable, therefore Ok for them to take the money from his single name account. It is not Ok for the other way round i.e. take from a a joint account to clear a single name account.

MinniMe_2

try and claim the charges back, but in the mean time I don't think there is much you can do. Halifax are perfectly within their rights to do this and in general they don't do it without it being in a state for a few months and they will have sent a letter at least once informing you of the situation.