Struggling with debt? Ask a debt advisor a question

caroline99

hi all,was wondering if you could give me some advice please. Im just about to finish my 12 months debt relief order in two weeks, was wondering if i could still claim my ppi's and bank charges/interest back now even though some of the creditors are involved in my dro? I sent template letters for ppi and bank charges /interest to claim back over a year and half ago, but all banks/creditors loans etc wrote back saying i couldnt claim,even though i have been unemployed for 13 years due to disabilitys and therefore all my ppi's were definetly mis sold to me please could you give me advice as to if i can still claim these back or not? thankyou caroline.xx :money:luv u martin.xx:T

HellsBells116

CCCS_Sue wrote: »

Hi HellsBells116 and welcome to the forums!

The money you are currently paying for the fee each month to your DMP provider could be used towards clearing your debts faster.
If you would like an appointment to speak to one of our debt counsellors about your situation, you could call us for an appointment. If you have received any CCJs then these need to be dealt with as soon as possible.

We don’t have the facility to be able to simply transfer your Debt Management Plan from your existing provider as you would need to have an appointment with one of our debt counsellors first. If the counsellor is happy to offer a DMP as a result of your appointment, we would then discuss with you how to end the current arrangement you have and setting it up with ourselves. CCCS does not charge for setting up or administering a Debt Management Plan.

If you would like us to take a look at your situation to see what options you have, you would need to book a telephone based appointment with one of our trained debt counsellors by calling our helpline on 0800 138 1111. Lines are open Monday to Friday 08:00-20:00. It would be helpful that when you call you have details ready regarding your income, expenditure and creditors, as this can help speed up the referral process. If you have this information ready it may be possible to refer you directly to a counsellor if one is available, otherwise we will arrange a time that is convenient for you to be called back for an appointment.


Alternatively, you can use our online electronic facility called Debt Remedy. Debt Remedy will assist you in completing a financial statement which includes information on your household, employment, income, expenditure and debts. All this information is used as a basis to determine the options available to you to deal with your situation.

Once you’ve followed the process through and completed all the required information you will immediately be presented with an advice booklet, which will provide tailored advice for you based on your current circumstances. It will also provide advice on ways you may be able to improve your situation. If you would like to get immediate advice on your situation this link will take you directly to Debt Remedy

Regards
Sue

CCCS is a registered charity, and there is no charge whatsoever for the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and the possible implications, but not make them for you.

Hiya Sue,
Many thanks for your reply. I am going to click on link you gave me for Debt Remedy. I'll let you know how i got on soon.
Thank you again.
Regards
HellsBells

josephinems

Hello

I have taken advice recently from CCCS and I am told the first step is to open a new bank acc. The bank is asking for my present bank details so that they can transfer over DDs and I am nervous about this in case the bank says I am a bad risk and tells them not to take me on. Is this likely?

CCCS_Sue

Woodgnome16 wrote: »

Hi.

I have a large amount of debt the amount of which i am not really sure at this stage. These debts go back many years. In fact i have not paid any money off any of them since early 2006. The reason for this was due to the fact that I was being advised to set up an IVA and was told to cease payments. The IVA fell through and I have since been advised to seek bankruptcy.

My question is this: If I were to begin bankruptcy proceedings I understand that there are various costs involved with the court. Would it be better therefore to allow my creditors to begin bankruptcy proceedings so that they shoulder the costs or would that have other implications?

Thanks
Paul.

Hi Paul and thank you for your message

First of all, I would recommend that you apply for a copy of your credit reference file so that you can see what your debts are.

I have attached a link to a booklet called ‘Credit Explained’ which gives you the addresses of the three credit reference agencies, Equifax, Experian and Callcredit.
http://www.ico.gov.uk/upload/documents/library/data_protection/practical_application/credit_explained_leaflet_2005.pdf

Once you have this information and you have a better idea of the total debt outstanding, then you could start to consider your options.
The cost to go bankrupt is £600. You can get part of this fee waived and pay £450 if you are receiving certain benefits.
You would need to submit an EX160 form with your application for bankruptcy.

Although they could, it is unlikely the creditors would make you bankrupt, unless you had any valuable assets.
The creditors would have to pay much more than it would cost you to make you bankrupt and they would also have to share any money made available though your bankruptcy with all your unsecured creditors. As such, even if there was money available, it is highly unlikely that they will be paid back in full.
I would recommend that you call for an appointment to speak to one of our counsellors about your situation, so that we can look at your circumstances in more detail and discuss all the possible solutions with you.
If you would like to get immediate advice on your situation, you can use our online debt advice facility Debt remedy
Follow the link to go directly to Debt Remedy: http://www.cccs.co.uk/ref/drcu

Hope this helps

Regards
Sue

Woodgnome16

CCCS_Sue wrote: »

Hi Paul and thank you for your message

First of all, I would recommend that you apply for a copy of your credit reference file so that you can see what your debts are.

I have attached a link to a booklet called ‘Credit Explained’ which gives you the addresses of the three credit reference agencies, Equifax, Experian and Callcredit.

Once you have this information and you have a better idea of the total debt outstanding, then you could start to consider your options.
The cost to go bankrupt is £600. You can get part of this fee waived and pay £450 if you are receiving certain benefits.
You would need to submit an EX160 form with your application for bankruptcy.

Although they could, it is unlikely the creditors would make you bankrupt, unless you had any valuable assets.
The creditors would have to pay much more than it would cost you to make you bankrupt and they would also have to share any money made available though your bankruptcy with all your unsecured creditors. As such, even if there was money available, it is highly unlikely that they will be paid back in full.
I would recommend that you call for an appointment to speak to one of our counsellors about your situation, so that we can look at your circumstances in more detail and discuss all the possible solutions with you.
If you would like to get immediate advice on your situation, you can use our online debt advice facility Debt remedy
Follow the link to go directly to Debt Remedy:

Hope this helps

Regards
Sue

Hi Sue.

Thanks for your quick response, I will certainly begin by getting a copy of my credit file and take it from there.
One other question that springs to mind. I recall hearing somewhere (possibly from Martin) that there is a time limit associated with unsecured debt. As my debt goes back some years, is it possible that this debt has already been written off or can that only be done through an IVA or bankruptcy?

Many thanks
Paul

CCCS_Sue

caroline99 wrote: »

hi all,was wondering if you could give me some advice please. Im just about to finish my 12 months debt relief order in two weeks, was wondering if i could still claim my ppi's and bank charges/interest back now even though some of the creditors are involved in my dro? I sent template letters for ppi and bank charges /interest to claim back over a year and half ago, but all banks/creditors loans etc wrote back saying i couldnt claim,even though i have been unemployed for 13 years due to disabilitys and therefore all my ppi's were definetly mis sold to me please could you give me advice as to if i can still claim these back or not? thankyou caroline.xx :money:luv u martin.xx:T

Hi Caroline and thank you for your message

You do have a duty to inform the official receiver of any assets you obtain or increases in your income whilst subject to a DRO, including lump-sum cash payments.
I know that you only have two weeks left of your DRO, but just to be aware that the official receiver can revoke a DRO during the moratorium period if your surplus income goes over £50 a month, or if the value of your assets goes over £300.
I have attached a link to a booklet from the insolvency service which explains this in more detail.
http://www.insolvency.gov.uk/pdfs/guidanceleafletspdf/droguide.pdf

If you want to pursue your claims in the future for the mis selling of the PPI and excessive interest and charges, then there is some great advice here on MSE. I have attached the links for you.

http://www.moneysavingexpert.com/reclaim/bank-charges
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

Regards
Sue

CCCS_Sue

Woodgnome16 wrote: »

Hi Sue.

Thanks for your quick response, I will certainly begin by getting a copy of my credit file and take it from there.
One other question that springs to mind. I recall hearing somewhere (possibly from Martin) that there is a time limit associated with unsecured debt. As my debt goes back some years, is it possible that this debt has already been written off or can that only be done through an IVA or bankruptcy?

Many thanks
Paul

Hi Paul

Creditors are unable to legally pursue you for the debt if, after six years;

The creditor has not already obtained a county court judgment (CCJ)
You or any one else owing the money (on a debt in joint names) has not made a payment
You have not written to the creditor admitting you owe the debt
This is known as statute barred and refers to the Limitation Act.
In your case, I do not believe that the debts qualify as they are from 2006.

Regards
Sue

CCCS_Sue

josephinems wrote: »

Hello

I have taken advice recently from CCCS and I am told the first step is to open a new bank acc. The bank is asking for my present bank details so that they can transfer over DDs and I am nervous about this in case the bank says I am a bad risk and tells them not to take me on. Is this likely?

Hi josephinems and thank you for your message
A basic bank account is somewhere to put your money and pay your bills. You do not get an overdraft and you will not be applying for any credit, so you are not a risk to them as such.
If you do encounter any problems, then let us know.
Regards
Sue

kaya

Hiya, couple of questions if i may
is it true that the cccs service is a charity?
is it true that the charity is set up and funded by creditors?
is it true that after some initial advice you merely refer people to a service owned by one of the creditors who funds the service in order to ensure that the creditors get their money one way or another?
do you reduce the total amount of the initial debt in any way?
do you consider referring people to a different creditor and simply extending the payment period of the origional debt so they are in debt for a longer period of time helping them ?
thanks in advance for your answers

Josiah2009

Hi hope this is the right place to ask?

I have two questions;
1) if I use one of the credit check companies, can they pass my info e'g address on to lenders I owe money to and or debt recovery company/ Bailiffs

2) I have some quite old debts that may or may not have turned into CCJ's (ive moved alot so dont know) do said debts stay on your file for 6 years??
and if so what happens to them after 6 years can they still be recovered from you??