Struggling with debt? Ask a debt advisor a question

Crisp_£_note

CCCS_Sue wrote: »

Hi crisp £ note and thank you for your message.

CCCS are one of the few approved organisations who can submit a debt relief order application.
I have attached a link to our website which gives you further information regarding the criteria required to do a DRO.

http://www.cccs.co.uk/InfoCentre/EnglandandWales/Debtsolutions/Debtrelieforder.aspx

If you feel you meet the criteria and would like to discuss this further with one of our debt counsellors, then you can call for an appointment on 0800 138 1111.
Alternatively you can visit our online debt advice facility called Debt Remedy. Debt Remedy would assist you in completing a financial statement and you would be provided with tailored advice on the best way to deal with your situation. This link will take you directly to Debt Remedy www.cccs.co.uk/ref/drcu


Regards,
Sue

Hello and thank you for the reply.

the problem we have is although me and hubby are married our financial affairs are not. [STRIKE]We[/STRIKE] I learnt a long time ago a valuable lesson of joint accounts and hubbys self employment. Sounds really bad but he looks after his business overheads and van (our only vehicle) and I look afer the household essentials. It's the only way it works for us!

This is why we have to submit separate applications (other than the fact our combined debts are very near the claim limit.) You can imagine hubbys form shows no priority bills or food just his van and a few other outgoings he considers essential plus this matches his income from Self Employment (virtualy none) and his seasonal job. My form shows the priority expenditure and food plus a few other bits which matches the income from IB benefits / tax credits exactly, its tight but somehow we manage.

How do I complete the forms online under separate circumstances?

Thank you

flossieflipflop

CCCS_Sue wrote: »

Hi Flossieflipflop,

Thank you for your message.

You mentioned that you are in a DMP with a fee charger. Have you considered going to a non fee charging debt advice charity such as CCCS? This way, the extra £30 per month could be going towards your debts.

Creditors can issue default notices any time after the terms of the original contract have been broken. Usually this happens after you have missed three to six payments. It might be that they are thinking about passing the debt on to a debt collection agency and legally they cannot do this until a default notice has been issued. I have attached a link to our website which explains more about default notices and the collection process: http://www.cccs.co.uk/InfoCentre/EnglandandWales/Creditoraction/Courtaction/Defaultnotices.aspx

With regards to the interest and charges, you are right that there is no guarantee that they will stop them when on a DMP. There is more information about what creditors tend to do on our website here: http://www.cccs.co.uk/InfoCentre/EnglandandWales/Creditoraction/Chargesandinterest.aspx

I would recommend that you speak to one of our trained debt counsellors as there may even be other options available to you. You can call free on 0800 138 1111 and lines are open Monday to Friday, from 8am until 8pm.

Alternatively you can visit our online debt advice facility called Debt Remedy. Debt Remedy would assist you in completing a financial statement and you would be provided with tailored advice on the best way to deal with your situation. This link will take you directly to Debt Remedy www.cccs.co.uk/ref/drcu


Regards,
Sue

I'm considering taking over the dmp myself and am in the process of contacting creditors at the moment.

I'm not sure if I have conflictingadvice but some posters on another thread have directed me to the ICO guidance which states that defaults should not be registered more than 6 months after default took place as this is considered unfair. As LLoyds have added the notice 36 months after initial default do you think I have any grounds to get them to backdate the default to 2007.

And one more question - do late fees/charges stop after a default is issued? (I know interest may well still accrue)

Many thanks for your advice so far

Flossie

CCCS_Sue

Crisp_£_note wrote: »

Hello and thank you for the reply.

the problem we have is although me and hubby are married our financial affairs are not. [STRIKE]We[/STRIKE] I learnt a long time ago a valuable lesson of joint accounts and hubbys self employment. Sounds really bad but he looks after his business overheads and van (our only vehicle) and I look afer the household essentials. It's the only way it works for us!

This is why we have to submit separate applications (other than the fact our combined debts are very near the claim limit.) You can imagine hubbys form shows no priority bills or food just his van and a few other outgoings he considers essential plus this matches his income from Self Employment (virtualy none) and his seasonal job. My form shows the priority expenditure and food plus a few other bits which matches the income from IB benefits / tax credits exactly, its tight but somehow we manage.

How do I complete the forms online under separate circumstances?

Thank you

You cannot do a joint DRO so you would have to apply seperately if you fit the criteria.

It may be advisable to call for an appointment to discuss this in more depth with a counsellor rather than do it online.
The counsellor will be able to work out a budget with you and explain how to proceed if the best option is a DRO.
If it is your best option, you will need to apply for a copy of your credit reference file to check that you have all your creditors listed.

Regards
Sue

CCCS_Sue

tootsyfloot wrote: »

Hi Guys.
After visiting CAB countless times, I feel that I am still in a pickle.
So, heres the score.
My following Debts are:
Natwest Loan-forced to take out when the payments I was making on the overdraft were not satisfactory to the bank. 27% interest over 5 years means iam paying just over £5000 back
Halifax credit Card: £1800
Natwest Credit Card:£500
Other:£900 this is for old energy bills british gas, npower and edf.
I am now unfortunatly single and as my ex has left and moved on, I was left to pick up the peices.
I have a daughter also who is 18 months old.
I currently have payment plans in place for the credit cards for £10 per month each as well as 6 other energy payments of £10 per month. The loan Iam paying £85 per month
Iam due to start college in September to do a foundation degree, therefore I will incure more costs to pay back, but I see this as money well spent.
Iam planning to stay with my current employer part time, but I know i will not be able to cope with the financial pressures of the debts.
Please could anyone give me some sound advice
It would be much appreiciated
- IVA/bankrupcy is not an option as I would like to try and apply for the police when I finish my studies in 3 years.

Hi tootsyfloot and thank you for your message.

In order for us to be able to provide you with advice on your financial situation you will need to either use our online advice facility Debt Remedy, or ring our free Helpline to book a telephone appointment with a counsellor.

Debt Remedy will assist you in completing a financial statement which includes information on your household, employment, income, expenditure and debts. All this information is used as a basis to determine the options available to you to deal with your situation.

Once you’ve followed the process through and completed all the required information you will immediately be presented with an advice booklet, which will provide tailored advice for you based on your current circumstances. It will also provide advice on ways you may be able to improve your situation. If you would like to get immediate advice on your situation, follow the link to go directly to Debt Remedy: http://www.cccs.co.uk/ref/drcu

Alternatively if you would prefer to talk to a debt counsellor about your situation, you can book a telephone based appointment by calling our helpline free on 0800 138 1111. Lines are open Monday to Friday 08:00-20:00. If you do decide to call us, please have details ready regarding your income, expenditure and creditors, as this can help speed up the referral process. If you have all of the necessary information ready, it may be possible to refer you directly to a counsellor for immediate advice. Alternatively, we will arrange for an appointment to be booked at a time convenient for you.

Regards,
Sue

winner12

Hello I have been taking advise from a CASHflow advisor and negotiating pro rata offers all accepted apart from Capital One I have complained to the Financial Ombudsmen they have refered me back to Capital One so its on going but they still send me the same letters that say nothing about my pro rata offers is this a normal problem what should I do next

CCCS_Sue

flossieflipflop wrote: »

I'm considering taking over the dmp myself and am in the process of contacting creditors at the moment.

I'm not sure if I have conflictingadvice but some posters on another thread have directed me to the ICO guidance which states that defaults should not be registered more than 6 months after default took place as this is considered unfair. As LLoyds have added the notice 36 months after initial default do you think I have any grounds to get them to backdate the default to 2007.

And one more question - do late fees/charges stop after a default is issued? (I know interest may well still accrue)

Many thanks for your advice so far

Flossie

Hi flossie

If you feel that the timing of this default was unfair and you would like to get further advice on this, then you could contact ‘Consumer Direct’ .
Consumer Direct is the government-funded telephone and online service offering information and advice.
Consumer Direct is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services.+
https://forums.moneysavingexpert.com/discussion/comment/35348103#Comment_35348103


With regard to the late fees and charges, usually they do stop but there is no guarantee they will. It is at the discretion of the creditors.
I have attached a link to our CCCS website which will give you information on interest and charges. http://www.cccs.co.uk/InfoCentre/EnglandandWales/Creditoraction/Chargesandinterest.aspx

Hope this helps
Regards
Sue

jackies41

Hi Sue

All my creditors have been written to with an offer of payment just waiting now for replys. Can you tell me if you have any experience with Vanquis they are constantly calling me. I have ignored the phone calls all day but am becoming annoyed with them as dont seem to be listening to me.

If I send them a letter requesting take my number of databas should this do the trick or are they difficult?

Thanks Jackie

ukjs1976

Just to say... I am in a big mess with debt and have discussed my
situation on this website over the last few weeks...

I have a debt management plan ready to start on 1st Sept 2010 through the CCCS.

My experience of setting this up with the CCCS has so far been nothing short of brilliant.

These people are real experts. They are understanding, realistic and have time to answer questions and concerns.. and is all free.

I can't overstate how much I appreciate the help of everyone on this website and the staff at CCCS.

I have no idea how I could have coped otherwise.

Thank you.

~evanesco~

Can I Butt in, I've heard nothing from CCCS. They sent me an email on 23rd, or some whereabouts, of July, and nothing since then. My first payment was supposed to be 1st August.

CCCS_Sue

winner12 wrote: »

Hello I have been taking advise from a CASHflow advisor and negotiating pro rata offers all accepted apart from Capital One I have complained to the Financial Ombudsmen they have refered me back to Capital One so its on going but they still send me the same letters that say nothing about my pro rata offers is this a normal problem what should I do next

Hi winner12 and thank you for your message

If you have sent Capital One a copy of your income and expenditure and an offer of payment based on what you can realistically afford, then you have done all you can.
You cannot pay them money you do not have, so do not be pressured into paying more if you are not able to.

If you would like one of our counsellors to look at your situation, then you can call for an appointment on 0800 138 1111. All our help is completely free and confidential.


Lines are open Monday to Friday 08:00-20:00. It would be helpful that when you call you have details ready regarding your income, expenditure and creditors, as this can help speed up the referral process. If you have this information ready it may be possible to refer you directly to a counsellor if one is available, otherwise we will arrange a time that is convenient for you to be called back for an appointment.

Alternatively you can visit our online debt advice facility called Debt Remedy. Debt Remedy would assist you in completing a financial statement and you would be provided with tailored advice on the best way to deal with your situation. This link will take you directly to Debt Remedy www.cccs.co.uk/ref/drcu

Regards,
Sue