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How to complain to BT via e-mail contaces?
NUTTER123
Posts: 21 Forumite
in Phones & TV
Hi folks newbie which discovered the website through another forum.
I need to make a complaint which this time might not go through deaf ears. Tried phoning.....contacting through the website but complaints are going unnoticed and I believe infact I know it's a BT Mistake (trying to charge me £90 on a bt click and buy account which I can't even use) I do feel if this doesn't get resolved soon they will cut my line (and that might have a knock on affect for my broadband even if they don't supply it)
Wondering if somebody could give me direct contacts for members of BT I can get in touch with?
I need to make a complaint which this time might not go through deaf ears. Tried phoning.....contacting through the website but complaints are going unnoticed and I believe infact I know it's a BT Mistake (trying to charge me £90 on a bt click and buy account which I can't even use) I do feel if this doesn't get resolved soon they will cut my line (and that might have a knock on affect for my broadband even if they don't supply it)
Wondering if somebody could give me direct contacts for members of BT I can get in touch with?
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