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Halifax Bank charges

Kaz26
Kaz26 Posts: 1 Newbie
in Reclaim bank & credit card charges
Can any1 help I have recently wrote to halifax expressing that they refund me bank charges of nearly 6000 quid and under the hardship clause. I have sent the letter twice to my local branch and no one has got back to me its been more than a month. What should my next step be??????? Please help!!!!

Comments

  • the_insider
    the_insider Posts: 795 Forumite
    Send a copy to Customer Relations, they don't deal with hardship claims in branch.
    Getting married 02.08.14
    Wins for the wedding: membership for a 'wedsite' and app, £35 gift voucher for party supplies shop, £50 worth of hand painted signs, 1kg of heart shaped marshmallows :money:
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    the_insider wrote: »
    Send a copy to Customer Relations, they don't deal with hardship claims in branch.

    Here is the address:

    Customer Relations,
    PO Box 548,
    Leeds,
    LS1 1WU
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • scotflyer
    scotflyer Posts: 17 Forumite
    Part of the Furniture Combo Breaker
    Good luck with your letter to them , I have had to replies and they are not budging
  • kharte2010
    kharte2010 Posts: 42 Forumite
    scotflyer wrote: »
    Good luck with your letter to them , I have had to replies and they are not budging

    same here ive been fighting them for over a year now moving to the next step to the financial omsbudson
This discussion has been closed.
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