Halifax Bank charges

Kaz26

Can any1 help I have recently wrote to halifax expressing that they refund me bank charges of nearly 6000 quid and under the hardship clause. I have sent the letter twice to my local branch and no one has got back to me its been more than a month. What should my next step be??????? Please help!!!!

the_insider

Send a copy to Customer Relations, they don't deal with hardship claims in branch.

natweststaffmember

the_insider wrote: »

Send a copy to Customer Relations, they don't deal with hardship claims in branch.

Here is the address:

Customer Relations,
PO Box 548,
Leeds,
LS1 1WU

scotflyer

Good luck with your letter to them , I have had to replies and they are not budging

kharte2010

scotflyer wrote: »

Good luck with your letter to them , I have had to replies and they are not budging

same here ive been fighting them for over a year now moving to the next step to the financial omsbudson