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garden selections

Copied from my e-mail to them:

I have been very patient, but I have now had enough. You debited my card
for this on 16th FEBRUARY, nearly TWO MONTHS ago, and I still do not have
the goods.

It was damaged, then out of stock, then delivered to the wrong address. It
was supposed to get collected Thursday and redelivered to me on Friday. I
stayed in. Once again, no delivery. Last straw, when I phoned I was told
Saturday delivery not possible unless I pay extra!!! Not good enough.

Kindly cancel this order and refund my card. Please do this quickly and
advise me when you have made the refund - or else I shall need to ask my
bank to do a chargeback against you as I have not received the goods for
which I paid.

Comments

  • jdturk
    jdturk Posts: 1,636 Forumite
    What was it? Are you venting or are you asking for advice?
    Always ask ACAS
  • trumpton
    trumpton Posts: 1,070 Forumite
    Did you pay by credit card or debit card? If credit card, remember you can do a charge back through the cc company. This will save a lot of hassle.
  • i assume he still wants the stuff? was it a really good deal? seems like a lot of hassle
  • slopemaster
    slopemaster Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No, just a vent and a warning to others I suppose.
    It was a garden arch - they were cheapest, but only by a smidge, so I now refret not ordering from somewhere else.
    I did pay by credit card.
    I have now asked them to cancel the order and refund me.
    If they don't do it reasonably soon i will contact bank about a chargeback
This discussion has been closed.
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