Ad Aware problem

Renee

I'm trying to run a scan with Ad aware, but it keeps freezing. I've done a uninstall and reinstall but it's still freezing.

Any help would be appreciated

Browntoa

has it worked beofre ??

is there any reason you suspect the need to run it (pop ups or something) or just housekeeping ??

have you tried to run it in safe mode ??

Renee

Always worked before. I'm just doing a weekly clean of my pc. I'll have a go in safe mode.

Thanks

sleepali

Renee wrote:

I'm trying to run a scan with Ad aware, but it keeps freezing. I've done a uninstall and reinstall but it's still freezing.

Any help would be appreciated

Exactly the same thing has just started happening to mine as well, always been fine before.

Browntoa

might be a bug with the latest update, give me 5 minutes and I'll try

Browntoa

no updates for it since I used it yesterday, could be a clash with firewall or antivrus software ??

I use AVG + sygate

deary65

Here is my entire list of Ad-Aware freezing issues fixes. I hope one of these works!

One observation recently for the freezing is that certain security software all running at the same time can cause conflicts. A number of Adaware users who also are running the beta version of SpySweeper have reported that disabling SpySweeper during an Adaware scan has resolved that conflict.

This should work for everyone currently having the problem of Ad-Aware freezing/hanging up due to a conflict with the new, updated version of Spy Sweeper (5.0.5.1286):
After right-clicking on SpySweeper icon in notification tray, click on 'Shields' , then the'Windows System' Tab, under 'Critical Shields' UNCHECK 'Memory Shield' AND 'Spy Installation Shield'....Ad-Aware Scan should now run...WITHOUT having to disable SpySweeper (the other 11 shields are still functional!). Once Ad-Aware scan has finished simply RECHECK the boxes and close the window.
...............................

If that isn't it, try these various steps.

First, do a disk cleanup to clear the browser cache and other unnecessary files.

Go to Start > Run and type in the box: Cleanmgr
Wait while Windows scans your system for files to delete.
Make sure these 3 are checkmarked and press *ok* to delete them.

Temporary Files
Temporary Internet Files
Recycle Bin

If you are still having a problem, there can be a number of reasons for this issue. Please try these steps next to see if any resolve the problem.

From the Ad-Aware FAQ

Q: Ad-Aware freezes while performing a scan.

A: There are a number of possible reasons behind this problem. To correct:

* First, update to Build 1.06 and download the latest definition file if you have not done so.
* Second, it is highly recommended that you run a disk defragmentation on your computer, then a thorough “Check” or “Scan Disk” depending on your Windows version. Try scanning in safe mode.
* Third, start Ad-Aware scan from the Windows command line. Do as follows:
o Click "Start", then "Run". Next, type the text shown below (including the quotation marks and with the same spacing as shown) for your version of Ad-Aware SE:
"C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe" /full +procnuke
"C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Aware.exe" /full +procnuke
"C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" +procnukep
o Click “OK”.
o Note: The path above (between the quotes) is the default location of Ad-Aware SE. If you installed your Ad-Aware to a different directory, adjust the path accordingly. For Ad-Aware SE Personal, when the GUI launches, click “Start”, then “Full System Scan”. Click “Next”, then “OK”.
o When the scan is complete, select “Next”. In the “Scanning Results” window, select the "Scan Summary" tab. Check the box next to each "target family" you wish to remove, then click “Next”, then OK”.

* If you still have problems, cancel before the scan reaches the point of stalling -- for example, after 20 objects are detected. Click “Cancel” on your log file. Remove any objects you want and rescan. Again, stop the scan before it reaches the point of stalling and remove any additional objects. Then try a full scan without stopping it. This should work for you now.

Renee

Did what you suggested with Spy Sweeper and it worked

Thanks

sleepali

sleepali wrote:

Exactly the same thing has just started happening to mine as well, always been fine before.

Everythings ok now, thanx