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Who's Providing UK Based v Offshore Customer Service

nbbradshaw
Posts: 85 Forumite
Apologies if this has been done before, however, it seems to becoming more topical and something we all seem to be considering when either switching or applying for credit.
I thought it would be a good idea to start a thread where we can all identify companies (doesn't have to be limited to banks), where we have personal experience of their UK based or Offshore customer services (some companies have both).
At least by building a list of who is providing customer service from where, we can all make better informed choices.
Thanks to everyone for their posts so far, here's the list which I keep upto date:-
Alliance & Leicester - UK
Amex - UK & India
Britannia BS - UK
Coventry BS - UK
Egg - UK
Esure - India/UK
First Direct - UK
HBOS - UK (Halifax, Bank of Scotland, Birmingham Midshires, Esure, Sheila's Wheels, Intelligent Finance, Sainsbury's Bank etc) - although now links in Australia
Liverpool Victoria - UK
LTSB - India/UK
MBNA - UK & India
More Than - UK
Nationwide BS - UK
Newcastle BS - UK
Northern Rock - UK
Orange - India & UK
Prudential - India
Smile/Co-operative Bank/CIS - UK
UKOnline ISP - UK
Vodaphone - UK
I thought it would be a good idea to start a thread where we can all identify companies (doesn't have to be limited to banks), where we have personal experience of their UK based or Offshore customer services (some companies have both).
At least by building a list of who is providing customer service from where, we can all make better informed choices.
Thanks to everyone for their posts so far, here's the list which I keep upto date:-
Alliance & Leicester - UK
Amex - UK & India
Britannia BS - UK
Coventry BS - UK
Egg - UK
Esure - India/UK
First Direct - UK
HBOS - UK (Halifax, Bank of Scotland, Birmingham Midshires, Esure, Sheila's Wheels, Intelligent Finance, Sainsbury's Bank etc) - although now links in Australia
Liverpool Victoria - UK
LTSB - India/UK
MBNA - UK & India
More Than - UK
Nationwide BS - UK
Newcastle BS - UK
Northern Rock - UK
Orange - India & UK
Prudential - India
Smile/Co-operative Bank/CIS - UK
UKOnline ISP - UK
Vodaphone - UK
There's always someone bigger and better, smarter and stronger but there's only one YOU!:j
0
Comments
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Nationwide BS - UK0
-
That's a really good idea - may be it should be a stickie?
Sorry i don't have any to add as I use the tinternet for banking, but it's a great idea0 -
First Direct - UKThere's always someone bigger and better, smarter and stronger but there's only one YOU!:j0
-
Alliance & Leicester - UK
Liverpool Victoria - UK:beer:0 -
MBNA - UK & India
Amex - UK & India0 -
Smile/Co-operative Bank/CIS - UK
Britannia BS - UK0 -
Newcastle BS - UKThere's always someone bigger and better, smarter and stronger but there's only one YOU!:j0
-
Egg - UK
LTSB - India/UK
Esure - India/UKNot buying unnecessary toiletries 2024 26/53 UU, 25 IN0 -
Northern Rock - UKThere's always someone bigger and better, smarter and stronger but there's only one YOU!:j0
-
Orange - India & UKCiggie free 2am 21/09/06. Debt free 25/06/09.'It was such a lovely day I thought 'it's a pity to get up'' W. Somerset Maugham.0
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