Reporting Abuse ?

plainsie

Hi Guys. Tried to click on red triangle to report abuse but got this message 'Could not perform this operation because the default mail client is not properly installed' Any ideas what I'm doing wrong ? Thanks

fwor

How to fix this depends on which browser you are using.

For example, in Firefox 3.0, you need to go to Edit, Preferences, Applications and select the mailto: action, then set it to use the application that you use as an email client on your PC.

plainsie

fwor wrote: »

How to fix this depends on which browser you are using.

For example, in Firefox 3.0, you need to go to Edit, Preferences, Applications and select the mailto: action, then set it to use the application that you use as an email client on your PC.

Thanks fwor. I'm using Internet Explorer.

fwor

Sorry, can't help with specifics, as I can't run IE - but hopefully someone will be along soon who does use it. It may help to say which version of IE you use, as they change all of the menus with every new release.

fermi

Which version of Windows you are running would also be helpful.

EDIT: And which email client you are trying to use.

plainsie

fermi wrote: »

Which version of Windows you are running would also be helpful.

EDIT: And which email client you are trying to use.

Using windows 7 IE 8. Not very computer savvy so don't know what 'email client' actually means, sorry.

fermi

Do you use webmail? e.g. gmail, hotmail or similar?

If you only sent the occasional report, that might be easier for you.

plainsie

fermi wrote: »

Do you use webmail? e.g. gmail, hotmail or similar?

If you only sent the occasional report, that might be easier for you.

Thanks. I use hotmail.

fermi

In that case it would probably be easier for you to:

Use Hotmail to compose an email to [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL]

Include in that email a link to the post you want to report and an explanation.

The easiest way to get the link is to go to the post you want to report and right click the post number in the top right corner and select "copy shortcut".

Like this:



Then paste the link into the email and send.

plainsie

fermi wrote: »

In that case it would probably be easier for you to:

Use Hotmail to compose an email to [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL]

Include in that email a link to the post you want to report and an explanation.

The easiest way to get the link is to go to the post you want to report and right click the post number in the top right corner and select "copy shortcut".

Like this:



Then paste the link into the email and send.

Many thanks fermi. Will do that now.