Sub Post Offices - Complaints

paulofessex

Hi All

Not sure if your like me, fed up with the poor service you can often receive at the little branches of the Post Office and you find that the main person you have to complain to within the store is in fact the manager and often the same person who is providing terrible customer service.

I obtained the address below direct from Royal Mail as l think its only right that the 'Post Office' are made aware of how many issues there may actually be regarding the smaller branches.

What also annoys me, if like me you supported your local branch from closure and you find yourself travelling elsewhere just to avoid bad service

To make a complaint regarding a Post Office branch / employee, please write a letter including all the details of the incident including the date and
which office was used. Send the letter to Post Office customer care at:

POL Customer Care
Freepost
PO Box 740
Brampton
Barnsley
S73 0ZJ

williham

There are many bad post offices but there are great post offices such as the one in the Dereham Road Co-op in Norwich.

paulofessex

williham wrote: »

There are many bad post offices but there are great post offices such as the one in the Dereham Road Co-op in Norwich.

Cant agree more....in fact l'm sure letters of praise could also be sent to the above address