Lost receipt for my expensive samsung led

granit2143

I bought a samsung led 6000 from currys in octoberish time

however somehow turns out ive lost my receipt and now its gone faulty

will currys repair it/ exchange/ give my money back without it?

ps. i also payed by cash

PLease help!
thanks

sandiep

Did you take out the warranty/insurance?

granit2143

nah i didnt think i would need it,

Darksun

You're going to struggle without a proof of purchase. Do you still have the box? Might have something in there, or a receipt or stock tag taped to it.

granit2143

yeh i have the box, what would i need to do / say to them?

custardy

well how do you expect to prove to currys you bought it from them?
i would contact samsung direct

Esqui

They'll have it on the system.

When you call up the Tech Guys about the fault (0844 800 6020 - no idea if there's a free alternative, sorry), they'll get it up from your postcode. Although, being a Samsung, you'll probably go through to them and either they'll see by the serial number it's within warranty, or ask you to send a copy of the proof of purchase - which you can get a copy of from the store.

4743hudsonj

at worst you will have to go to samsung for a warranty repair. However without POP you have almost certainly lost all your rights under the sale of goods act, so for once i recommend taking out an extended warranty with domestic and general or someone similar to protect your investment.

Will be an expensive lesson otherwise if it breaks again

Esqui

I really don't think it's as bad as everyone else makes out.

With your postcode and surname, I'd find it in 10 seconds (don't post or PM, I'm not at work!)

gordikin

Provided the OP gave their own postcode and name. I know someone who didn't to avoid TV licence people.

Darksun

Fair point, you have to give your name and address when buying a TV don't you? So they should have a record of the purchase.