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Telepnone line from outside snapped

johnny1974_2
Posts: 10 Forumite
in Techie Stuff
Has anyone any idea what parts I need to recconnect a broken telphone wire back together. Its the line which leads from outside into my house (Snapped by over zelous double glazing fitters.)
At the moment I've bodged it by using sticky tape but I'm sure they must be a kit or connectors suitable for outdoor use I can use.
Or any idea how much BT will charge to sort it out correctly.
I'm just upgrading to 1MPS broad band and if I dont get it fixed I'm sure my speed will be affected.
Any ideas
Thanks
At the moment I've bodged it by using sticky tape but I'm sure they must be a kit or connectors suitable for outdoor use I can use.
Or any idea how much BT will charge to sort it out correctly.
I'm just upgrading to 1MPS broad band and if I dont get it fixed I'm sure my speed will be affected.
Any ideas
Thanks
0
Comments
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johnny1974 wrote:Has anyone any idea what parts I need to recconnect a broken telphone wire back together. Its the line which leads from outside into my house (Snapped by over zelous double glazing fitters.)johnny1974 wrote:At the moment I've bodged it by using sticky tape but I'm sure they must be a kit or connectors suitable for outdoor use I can use.johnny1974 wrote:Or any idea how much BT will charge to sort it out correctly.0
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johnny1974 wrote:Has anyone any idea what parts I need to recconnect a broken telphone wire back together. Its the line which leads from outside into my house (Snapped by over zelous double glazing fitters.)
If the line is the one bringing the service to your BT master socket, it is the property and responsibilty of BT. You shouldn't mess with it. You should be able to phone BT faults (151 or whatever it is these days) and report a fault on the line. BT should discover the broken wire and replace it. They shouldn't charge for this but if they do, claim off the double glazing company. They should be insured for any damage they cause on your property while working.0
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