Help with my computer please

aliEnRIK

Its odd that you managed to download malwarebytes but no SAS

Im wondering if somethings gone amiss somewhere

have you tried switching everything off (including router etc) and rebooting the lot?

If still no good try Dr web (asumming you can)


Download and run the FREE version of DR WEB
http://www.freedrweb.com/download+cureit/gr/
Turn your anti virus OFF
Click CANCEL to the 'Would you like to read purchase terms now?' message
Click START click OK
It will auto QUICK scan
After that set to scan the WHOLE computer and press the 'play' icon

***DO NOT UPGRADE TO FULL VERSION***

aliEnRIK

vonjosrob wrote: »

i ran hosts expert from there, but still didnt let me change home page. also when i go into outlook express it comes up that there is no user name . I know your probably getting fed up with me now, but i did warn you at begining im not up to this lol

Im happy to keep going if you are

vonjosrob

its saying windows installer may not be correctly installed

aliEnRIK

Did hostsXpert install ok?

have you tried another log in?

vonjosrob

vonjosrob wrote: »

its saying windows installer may not be correctly installed

so whats the next plan of action, i have a few days holiday now and im wiling to miss gym to get this fixed!

vonjosrob

aliEnRIK wrote: »

Did hostsXpert install ok?

have you tried another log in?

yes installed and saved to shared folder, only tried it in user account thats dodgy!

aliEnRIK

Try another log in

vonjosrob

aliEnRIK wrote: »

Try another log in

ok, ill give it a go

vonjosrob

vonjosrob wrote: »

ok, ill give it a go

still not changing, i go into tools, internet options then general and it always has homepage as http://go.microsoft.com/fwlink/?LinkId=69157

vonjosrob

No viruses found on quick scan, doing full scan now. computer crashed during full scan do i have to download it again?