RBS online

usedandabused

is it correct you can only set up standing orders/transfers using your online banking if you have a card reader?

so now i need to go into branch to ask them to transfer some money for me into another account? :mad:

BLT_2

usedandabused wrote: »

is it correct you can only set up standing orders/transfers using your online banking if you have a card reader?

so now i need to go into branch to ask them to transfer some money for me into another account? :mad:

Thats correct, you have to have the card reader to set up any new payees or standing orders online.

You can transfer money between your own accounts without a card reader however

epm-84

Yes you need a card reader. It has been the case for a while and I think they put a warning screen up that appeared when you logged in to Digital Banking last year.

You should opt for Payments, rather than Transfers within online banking if you're transferring to another account in your name or a friend or relatives to avoid a transfer fee.

usedandabused

Oh no that leaves me in a pickle, i ordered the reader and it takes upto 15 days:mad:

bev309

Do both accounts show on the same online banking screen? If so you can transfer without the card reader. If they are totally separate accounts then you will need the card reader if it is the first time you have set up a transfer.
They are normally pretty quick with the card readers though. I don't think I have ever waited 2 weeks for one.

usedandabused

bev309 wrote: »

Do both accounts show on the same online banking screen? If so you can transfer without the card reader. If they are totally separate accounts then you will need the card reader if it is the first time you have set up a transfer.
They are normally pretty quick with the card readers though. I don't think I have ever waited 2 weeks for one.

Different banking institutions

My aunt gave me 2k to invest in a bond at rate of 3% for 6months, because I’m with n&p and no branch near me, I put her cheque into a branch based bank i.e RBS, then thought I could do a simple transfer into the bond, it is only valid for 7 days otherwise bond scheme withdrawn.

I’m pickled up now

Can I arrange the transfer/payment done over phone or do I need to go in branch, I’m doing OT at work this week so can’t travel 3 miles to my local RBS branch, and I don’t drive argh!

stclair

You can do the transfer via telephone banking if you dont have a card reader available.

usedandabused

stclair wrote: »

You can do the transfer via telephone banking if you dont have a card reader available.

cheers

thank you so much

chambta

If you've ordered the card reader you may very well be able to use someone else's card reader (ie any other customer of digital banking for RBS/Natwest/Nationwide who use same unit).

They aren't unique to an individual.

LeeSouthEast

or Barclays.

usedandabused

chambta wrote: »

If you've ordered the card reader you may very well be able to use someone else's card reader (ie any other customer of digital banking for RBS/Natwest/Nationwide who use same unit).

They aren't unique to an individual.

oh cool, i didn't know that

cheers bud