Mattress Purchase - where do i stand..?

fluffybarker

I bought a pocket sprung mattress in-store from Dreams, approx 6 weeks ago (it was delivered 4 weeks ago) It is causing me sleepless nights as the mattress seems just too hot to sleep on (I am normally cold at night!).

Dreams say that they do not need to help as the mattress is technically not faulty - however I can't use it for the purpose it was bought!

I have read several comments online that pocket sprung mattresses can be hot, but I wasn't warned at the time of purchase.

I have part-paid cash & the rest on interest free credit... Where do I stand? Can they refuse to do anything for me?

neilmcl

In a word yes, you'll have no comeback I'm afraid. Just because you personally don't get on with it doesn't mean its not fit for purpose.

It's the first time I've heard of anyone not getting along with a pocket sprung mattress here, usually it's the memory foam ones that people take issue with. Maybe you just need to get used to it or you could try using a lower tog duvet perhaps.

wealdroam

fluffybarker wrote: »

I have read several comments online that pocket sprung mattresses can be hot, but I wasn't warned at the time of purchase.

Did you do this research before you bought the mattress?

Maybe you weren't warned at the time of purchase because neither the manufacturers or retailer's thought it a problem.

ellies_angel

a solution may be to use thick high thread count cotton sheets which should help to keep you cooler

Tim_Deegan

fluffybarker wrote: »

I have read several comments online that pocket sprung mattresses can be hot, but I wasn't warned at the time of purchase.

This doesn't actually apply to most pocket sprung mattresses, as air can circulate through the spring layer. However there are too possible reasons for the mattress being too hot:

1. The springs could be the cheaper and less supportive reflex foam encapsulated pocket springs. With these the springs are surrounded by reflex foam preventing air circulation. Also the reflex foam can actually store heat.
2. Some manufacturers bulk out the quilting on their mattresses using a thick layer of reflex foam. As above this can store heat.

Cotton sheets isn't going to make a huge difference. Try getting an Outlast mattress protector.

This is why you should buy from a seller who gives a proper satisfaction guarantee.