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Problems with USwitch
timforster
Posts: 1 Newbie
in Energy
Has anyone else experienced problems in switching their gas and
electricity with USwitch? Attracted by the promise of a free bottle of champagne, I switched in June. Guess what - no champagne and no answer
to any e-mails asking why this has not been received.
Any suggestions anyone?
Tim
electricity with USwitch? Attracted by the promise of a free bottle of champagne, I switched in June. Guess what - no champagne and no answer
to any e-mails asking why this has not been received.
Any suggestions anyone?
Tim
0
Comments
-
I had the opposite problem to you - I got TWO bottles of champagne instead of one!
They do say that the champagne takes up to 6 weeks after the switch has happened. Bear in mind that the switch takes 4 weeks, then 6 weeks after that for them to confirm you've actually done it
If in doubt, give them a call - don't bother with the 0870 number, the free one is 0800 0930607
HTH
0
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