Egg secure messaging

frugglewump

Do you ever get a proper answer using this method to contact egg?

I have asked the same question 3 times now, rephrasing each time in case they haven't understood and simply received cut'n'paste from the faq.

Redrum_2

I've always found the secre messaging to be ok, but they often don't appear to put a huge amount of effort into finding the answer out - as would appear is happening in your case

What's the question - maybe someone here can help out?

Emmzi

I always phone them. Much faster.

asharon

They seem to almost delight in thisw. I have asked a question before and you get an answer that is nothing about what you asked and then if you ask again differently they do the same.

Altough I did call them a bunch of juevenile ******* and I got a reply from someone who actually replied although ignoring the fact that the previous emails had been poor to say the least.

yes phoning is better and you get better service.

johnmoney05

Sometimes they just refer me to the terms and conditions link....