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Acerdirect / Laptopsdirect / Butitdirect
heli_pilot
Posts: 6 Forumite
in Techie Stuff
Just a quick unofficial poll:
I have just bought a sub £400 laptop from this group of companies.
The items seem like good value but so far the customer service (or lack of) is shocking. Their eMessage is terrible and also an 08 number to contact! (but of course i've used saynoto)
Anybody else had good or bad service from this group??..........
I have just bought a sub £400 laptop from this group of companies.
The items seem like good value but so far the customer service (or lack of) is shocking. Their eMessage is terrible and also an 08 number to contact! (but of course i've used saynoto)
Anybody else had good or bad service from this group??..........
AcerDircet / LaptopsDirect / BuyItDirect level of Service? 7 votes
Good :)
57%
4 votes
Average
14%
1 vote
Bad :(
14%
1 vote
Don't know??
14%
1 vote
0
Comments
-
Good :)I bought a laptop from them, it arrived, it worked, no problems.A kind word lasts a minute, a skelped erse is sair for a day.0
-
Good :)Always love the "Don't know" option on polls.0
-
Good :)Mark-BuyitDirect wrote: »Hi Heli Pilot,
I work in Marketing for Buy it Direct. Can you email me (sent you a PM) the details of the issue you've had and I'll check into it for you.
We strive to give the lowest possible prices and best service we can, my apologies if this isn't the case with your order, I'll do what I can to resolve the problem for you.
Mark
Any chance you could offer the acer ferrari for around £300?0 -
Good :)Can get it new for £378 at amazon
How about £350 0 -
Careful chaps, good to have company reps on here helping solve customer service issues but if you start sailing a little too close to the commercial/promoting rules the admins might get upset...0
-
Good :)Could you PM me? Don't want to upset the folks on here. Cheers0
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